Staff goes above and beyond , including office and maintenance.
I have never enjoyed a community as much as Roxalana Hills. The maintenance is outstanding and the office staff is consistently friendly and helpful. I love attending the community events and taking full advantage of the amenities. I will live here for years and years to come.
Do not get an apartment with new carpet. Any damage no matter how little will cost you all of your security deposits and extra fees will be charged depending on how many "years" they decide you have shaved off its life. Maintenance was excellent and timely, which is the only reason this review gets 2 stars. Lots of students live in these apartments and smoke heavy amounts of weed to which the landlords throw air fresheners out into the hallway as if they do much. Apartments are overpriced and small. Moving furniture into apartments not on the bottom floor is tricky and tedious with multiple doors to open and tightly angled staircases. Complex has a small gym with few pieces of equipment that are also aged and constantly get jammed or break - jug in water cooler is changed once a week if you're lucky. Car wash is sad and tenants frequently park in the car wash area. Bottom line...much of this place is aged and far overpriced and we would NOT live there again if they paid us. You can literally pay less monthly for a house that is twice as big as their biggest apartments.
I would not recommend anyone live here. When you need help its very hard to contact someone there.
Need more parking spaces or assigned spaces to each apartment.
Roxalana Hills offers large, newly-renovated apartments just minutes from downtown Charleston. Located in a peaceful suburban setting, our community is convenient to I-64 and the area's major employers and colleges. Charleston Area Medical Center, Gestamp, University of Charleston and West Virginia State University are all nearby.
Exceptional Service & Amenities
Make Roxalana Hills your new home and experience a professional office and maintenance team, exceptional amenities and 24/7 emergency service. All apartments include microwave and dishwasher and many have an in-unit washer/dryer.
Fitness, Parties & Pets
We provide a 24-hour fitness center with cardio and strength equipment as well as free Zumba classes weekly. Meet neighbors and friends in our beautiful community room where we host frequent events. Wine & paint parties and sushi making classes are a few examples. During the summer months, you'll enjoy our private swimming pool with children's wading pool. Residents love our sand volleyball, basketball and tennis courts, picnic areas and complimentary car cleaning center. Your four-legged friends will have fun exploring our 33-acre property complete with walking trails.
Love where you live, visit Roxalana Hills today!
Pets allowed in some units