Apartment Guide

Orchard Crest

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5808 Hannah Pierce Road West, University Place, WA 98467

Ratings & Reviews

Orchard Crest

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Overall Ratings
(4 Ratings)

4 Reviews for Orchard Crest

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Most of the time there are no issues, but you get what you pay for. Matainence was always understaffed so small issues were never completed, while large issue were only partially completed. Don't expect a return on your deposit either, they just chalk up the final repairs until it exceeded your deposit. Cosmetics look great from the front, but they never seem to fix sprinklers or stumps, or anything out of sight for the next potential tenant.


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Thank you for taking the time to provide us with your honest feedback. Our team strives to provide exceptional service to our residents, and it's disappointing to know we didn't meet expectations. We're always seeking ways to improve and if you have any specific feedback to offer that may help us do so, we encourage you to reach out to us here in the office at your convenience.


Certified Resident

Very friendly staff and very helpful in times of need, especially when my parking spot is taken by another resident.


Lindsey G.

Was this helpful?
We're happy to hear that our team members have helped to make Orchard Crest a first rate living community! If there's anything we can do, our office is just a phone call or a short walk away!


Certified Resident

Although I love the managers, there needs to be better enforcment for loud music during the night hours. I also have a HUGE problem with the garbage drop area. It is FILTHY. I have seen bugs and rodents in there. There is trash that overflows onto the floor and it smells horrible. I also have made several attempts to get my living room window fixed with absolutely no luck. I have had two maintenance orders closed with ZERO result. There is also a huge pot hole that needs to be fixed.


Was this helpful?
Thank you for sharing your thoughts about our community. We're deeply saddened to learn that your time with us hasn't been up to your standards, as we want all of our residents to feel comfortable living here. We have regulations in place for noise - if you hear anything too loud, please call the office to let us know. Our manager is new to the property, so if you're still having concerns about work orders or areas of the property, we encourage you to stop by our office for a chat.


Certified Resident

Love the apartment and staff, but road leading to back apartments is riddled with potholes. Trash is too far for residents in the back. In this day and age, there should be an option to.pay rent online or set up autopayments as opposed to having to run around for a money order every month.


Was this helpful?
Thank you for taking the time to provide our community with feedback as we're always looking for ways to improve! It's great to know that despite these concerns, you appreciate our hardworking team and love your home. We'll take your suggestions into consideration moving forward. Also, if you have any other comments, please don't hesitate to give us a call!



Apartment Features

Cable Ready
Ceiling Fan(s)
Oversized Closets
Stainless Steel Appliances
Washer & Dryer In Unit
Garbage Disposal

Community Features

Business Center
Emergency Maintenance
Extra Storage
Fitness Center
High Speed Internet Access
Laundry Facility
Public Transportation
Swimming Pool
On Site Maintenance
On Site Management
On Site Patrol

Additional Features

Tanning Salon

Property Details

Orchard Crest

A truly exceptional experience awaits you at Orchard Crest. Feel the stress melt away as you drive under a canopy of trees into our beautiful park like setting. Our well designed one and two bedroom homes allow you to relax in your spacious living room or sip coffee on your back porch while watching the birds and squirrels at play. Our convenient location is close to I-5, shopping, McChord Air Force Base and Fort Lewis Army Base, schools and so much more. We are also minutes away from Puget Sound and close to parks. We are centrally located, and yet tucked away amid old growth trees that offer the peace and serenity that you look for at the end of your day. We welcome you home each day to all the amenities you deserve: Business Center, Fitness Center, a Seasonal Pool, fireplace, covered parking and a professional, caring staff. Let us show you the quality and attention to detail you've come to expect. Come home to Orchard Crest.


Whittier Elementary School

777 Elm Tree Ln
Grades PK-5 | Public
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Heritage Christian School

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Visitation Catholic School

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*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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Frequently Asked Questions About Orchard Crest

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