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For the price, this apartment complex should be a whole lot nicer. There are a few very simple things that you will have at most other apartments that Trillium Heights just cant seem to get right.
For example, there is only ONE dumpster for the entire complex. It is a compactor, but the trash area is always disgusting because most tenants are so lazy that they often don't even put their trash in the compactor.
Also, there is very little extra parking here. If you don't get one of the rarely available reserved covered spots, you will often find it difficult to find parking.
The maintenance people here also suck at their jobs and seem to take weeks to fix any obvious issues around the complex.
The apartments themselves aren't bad, but should be way nicer for the price. Keep in mind they also have the old aluminum windows that condensate excessively in the colder months and will generate a fair amount of mold if you don't clean and dry them almost daily.
I DO NOT RECOMMEND! There are much nicer places around Ridgetop with comparable prices.
This place was the worst. I lived there for almost two years and counted the minutes until my lease was up. The management constantly did walk throughs of the entire complex while folks were at work, leaving a constant feeling of violation and lack of privacy. In addition to this my mail was constantly missing, the toilets never flushed well because of the shared plumbing that they wont pay to improve, our fireplace let in smoke from the unit below us, the parking lines dont allow you to open a door unless you drive a Prius theyre so small, etc. All of the other apartments on Ridgetop are better than here. Save yourself the agony and look elsewhere.
I don't think I'm overstating it when I say Trillium Heights is the best place to live in Silverdale (maybe all of Kitsap County)! Quick and easy access to Naval Base Kitsap (Bremerton or Bangor), all of Silverdale's shopping, Poulsbo, Bremerton & Port Orchard, the ferries...it's the perfect central location. And you really can't beat the views from Ridgetop Blvd; I get to watch the sun set behind the Olympics every evening while walking my dog along Ridgepoint Dr NW.
I think my unit is one of those lately remodeled, with hard flooring, upgraded counter tops and huge sink in the kitchen. My patio looks out on nature galore and a quiet picnic area; feels more like a park than an apartment complex.
DeeDee and Angela have both been absolutely wonderful, from when I first applied for a unit sight-unseen from across the country, to the day I showed up to get my keys ("I just drove for three days, my pets are in the car and I just want to get into my unit") to helping out with everyday questions and maintenance requests. Don't worry about missing the mail carrier; pick up your packages at the office. And the new clubhouse, with lounge and fitness center, was just finished!
Oh and did I mention they have a big variety of lease options, including short-term? I got a 4-month lease and now that Ive found a house to rent (to care for an elderly parent) I will, sadly, be moving out of Trillium Heights. Ive only been here a few months but I will miss Trillium!
Honestly Im not being paid to say any of thisI just know it isnt fun sorting through your options when youre apartment-hunting and hope to make the choice easier for others. You cant go wrong with Trillium.
After having read from a few sights that rate apts. I've noticed the 5 star rating come from tenants who recently moved here. If only they know of how badly things have gone downhill since JRK Holdings took over in October 2016. Since then many long time tenants who have been here had moved out has soon as their lease was up. The rents have gone up..but these apts. are not worth it. The utility bill for the complex has outrageously gone up $100 or more with no explanation. Tenants are being charged a gas bill now & we do not have gas in the apts. We're getting charged to heat the pool! The office staff has changed 4 times since October of 2016. 3 Property manages changed in that time period. The most recent was in March. Nice they had put in a doggy park..really?? That expense should had gone towards fixing up the grounds where it is eroding away from the buildings. If I was able to rate 0 star that's what this place deserves
Giving an honest review here. Just moved in a few months ago. Pros: close to everything, has a great community feel, apartments are being updated and are great, new dog park, clubhouse is almost done with renovations! Staff onsite are friendly and welcoming. Cons: parking can be tricky late at night! Clubhouse is not finished yet. Wish the playground was fixed. Prices are speedy but comparable to the other apts in the area. All in all I really like this place. It's nice. And convenient. I like the layouts and fireplaces in the apartments. Ask for DeeDee or Angela in the office, they will make your day! Always smiling and always friendly they seem to never get ruffled even when you know an angry resident has just been in the office. They are always polite and courteous and willing to help. Customer service here is 110% beyond what you would expect anywhere else.
Fall in love with life at Trillium Heights! Located in Silverdale, WA, off Highway 3, we are minutes from many shopping and dining venues such as Target and Kitsap Mall. Our well-designed one, two and three bedroom apartment homes offer a warming fireplace, oversized closets and patio or balcony. Your large fully outfitted kitchen features designer cabinets and stainless steel fascia appliances. Residents enjoy our revitalizing indoor swimming pool and spa, basketball courts, media room and playground. Trillium Heights dedicated staff provides outstanding service so you love where you live! Lease today. Please call for an appointment today.
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