Centrally located in the heart of Virginia Beach, Willow Lake offers an inviting atmosphere with richly landscaped grounds and charming cottage appeal. Modern kitchens and baths are complemented with contemporary satin nickel finishes throughout. A variety of floorplans ensure a perfect fit for your lifestyle. Community amenities include a lakeside pool, strikingly remodeled clubhouse available for private party accommodations, newly expanded fitness center, and reserved parking.
For how expensive this place is, nothing seems to work properly.
The staff is rude, especially the assistant. She doesn't do her job, and then claims she did and you just "forgot". This not only happened to me, but other residents as well. They need to work on the type of people they hire. I am not impressed.
I loved living here! My husband and I had to break our lease due to Military relocation ( which was no problem at all) and we truly miss this place.
The move out process: I'm happy to say thatkn our experience there were no hidden charges and it was all very straightforward. We have had poor experiences with ridiculous move out fees and charges in other apartments and this place was a pleasant surprise. They actually had realisitic expectations on what 'wear and tear' really means. We did receive much of our deposit back, by the way.
Maintenance was always courteous and professional.
Living here was just really nice. We lived in a ground floor lake view unit and looking out at the lake every day was so lovely.
It was quiet and I never met a neighbor that wasn't nice. We had zero noise issues!
The lay out of these apartments are also desirable... particularly in the way in which you share walls - it allows for the least amount of noise disturbance from neighbors and that's a huge plus for me!
You do hear jets occasionally but it wasn't a deafening experience, in my opinion. In the VA beach area it's hard to get away from them.
All in all, I highly recommend!
The management staff is very friendly and any problems I have had have been handled very quickly.
Office customer service is outstanding, efficient, roomy and stylish apartments.
The complex and apartments are very well maintained. Each of the staff members are very friendly and helpful. They want us to be comfortable and encourages us to put are own personal touches on our yards and balconies. It quiet except for the occasional jet noise but that's no surprise because we're in Virginia Beach. My only wish would be towing enforcement when visitors park in resident parking spaces.