Carriage Pointe At Aquia

Sabrina is always very helpful when I have a question or concern . The maintenance men are also very polite when entering my unit .

Great and affordable apartments. I'm currently renewing my lease. Great for active duty members or members who work at Quantico since it is closed to base. Neighbors are nice and quiet, washer and dryers are included and all my maintenance issues are resolved within a week. Most apartments close to base are "income restricted" meaning if your E-4 and above then you make too much and cannot live in the apartments closest to base but Carriage Pointe At Aquia does not do income restrict.

Hard to get a hold of the front office, maintenance takes forever and when an issue is presented to maintenance he comes in and makes you feel like you did something wrong by calling it in. You will literally have to go through ridiculous lengths to hear back from the front office and for maintenance to come out. And they usually are not very organized to let you know well in advance when maintainenance will be at your unit. Be sure to grab every paperwork the first go round or you might have to do it again. Some issues have been resolved though and it took us going to the office to get it done. People are nice just disorganized. Maintenance guy's countenance had improved a bit but can still he is a bit annoyed. I want to recommend this place but I unfortunately will not unless improvements are drastically made.

Pros: Carriage Pointe grounds such as lawn are well maintained and manicure. The snow removal workers do good job keeping the sidewalk shovel and the roads. The weight room is small, but has the basic equipment to workout. The pool hours in the summer are decent. Cons:The trash overflows alot and spills onto the ground. The repairs and maintenance to the grounds are done, but takes a longer delay to my liking.

I was very pleased with the friendliness of staff, and when I needed something fixed or repaired it was done the very next day!