The Aspen Apartments

This is my third review on R. Fralin. A 3 year tenant and I can honestly say I feel the same way my last two reviews. This review is about the staff and my move-out process. Give timely notice, follow the move-out list. It was smooth. The staff that Ive made contact with from leasing to maintenance to billing I have no complaints! And my experience has been great. Reviews are important good or bad. Its helps with the decision to rent. It also make makes landlords, staff and maintenance want to improve. And theyre getting there. Patience is whats needed when things are still getting back to normal. I can only speak from my experience. Honestly, Im backing my first review in 2021 and second one in 2022. If I had any request, questions or concerns they get answered in a timely manner. Thank you! (You know who you are.) Although, a great working phone number would be helpful. I have to say email has been kind to me. Maintenance, I havent really needed this year either. Thankful for that. They will try their best to get on it based on the seriousness. I never had problems or issues as to where the tenant and landlord trust was somehow compromised. Ill say this to close. RE-STATING: R. Fralin, Please continue to be fair in your business practices. That if something is offered in the lease for the tenants use. Please provide whats needed to suit needs and promises in a timely fashion. And please be kind and choose words wisely when communicating back to tenants. All people are not the same. The same way you welcomed tenants in should be the same way you see them out. Understating and compassion goes a long way! Especially in this day and age. Were all fighting some kind of battle. Be kind, be fair and we all win. In and out A great stay!

When I'm ready to move I like it so much that you all will be my first stop