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I had a toilet emergency in my apartment. George from maintainance came out right away on Saturday and fixed the problem.
Unlike many reviews we've had a fantastic experience here. There have been a few instances where the exterminator had to come in but that's in all apartment homes (my friend lives in a 1200 a month apt and has issues with bugs, comes with living around people). Maintenance has always come within 72 hours. Our biggest complaints are that packages delivered to your door have a 50/50 chance of getting swiped (again, comes with living around people) and parking can be tight, it would make more sense for guests to have a designated area. Gas, water, and trash are all a base rent price and we have a decent amount of space. Maybe we just got lucky in the building we're in but our neighbors are friendly, we all mind our business, and the walls aren't so thin that we can hear one another's conversations. We're on year two with minimal issues and I've suggested it to other people. If you decide to move here, request a rear facing apartment. We face the main road in the complex and it can be loud as people come in and out throughout the night and some people think it's okay to bump their music at 3am. You get a ton for your money and you're close to both Richmond and Hanover. We've been happy here and it's a good place to come if you've had credit issues or just getting out on your own.
DO NOT MOVE TO THIS DISGUSTING PLACE!!!!!!!!!!!!!! The office people are nice to your face and then treat you like a number ($) when you call for maintenece or any other issue. If youre pregnant, I hope you dont give birth the week rent is due because their expectation is that you pay online while in labor. Otherwise you pay the 10% fee and they dont need your medical history . Also, dont let that model apartment they show you fool you. Theres flooding, mold, and an unimaginable amount of roaches, spiders, and mosquitos living in the apartment with you. Living here has been the WORST decision Ive made. And to the lady who gave me a card and asked for a good review while I was in the office for a non-issue... be aware what youre asking people to do. This digsusting place deserves -100 stars. Its a shame i had to put 1.
Maintenance is atrocious. Been calling for two days and left message nothing ac not working. Called office no help. If I didn't pay rent I would hear from them then. 84 degrees in here just like other days. They know my lease is up and I can't wait to leave. They only care about MONEY!
I have lived in tree house for ten years but it's been nice but it's time to move on ... Seen very few changes but Mrs. Sherry is doing what is best for tree house not the long time renters , They are not giving us much of a choice but to move , rent increase 134.00 dollars last year n not inprovements has been made to our Apartments but only inprovements to the new tenants . No nothing for us the is paying this hight rent increase , all we get is to pay for the inprovements n rent in raised so high we have to move , other then that ,, I love tree house apartments it's nice .. I lived here for 10 yrs hate to go but GSC, is giving us no other choice but to leave our homes ,. We are you in age now n it's heart braking but it's all good ... Love ved living here ..
Here's the solution to sky-high apartment costs! Treehouse, conveniently located in the Henrico County area of Richmond, Virginia, near lovely Three Lakes Park, offers great amenities, such as a sparkling swimming pool with Wi-Fi and a large fitness center, at affordable prices. Select from one, two or three bedroom apartments, and you'll be minutes from downtown, VCU/MCV or Virginia Center Commons Mall, with easy access to I-95 and 295. Of course you'll find plenty of free parking, access to public transportaion, and nearby Henrico County schools. College students are always welcome. Treehouse - your best value in apartment living! We're offering contact - free tours! Call us for details!
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