Ratings & Reviews

Review The Residences at Brookside!

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Overall Ratings
(93 Ratings)

48 Reviews for The Residences at Brookside

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Lots of fun changes - my kids love the new soccer field and we are excited about the clubhouse. The new management team is very informative and updates us weekly on events in the community.


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Thank you for taking the time to leave us this wonderful review! We're overjoyed to hear that you and your family are having a positive experience here at The Residences at Brookside! If there's anything we can do to continue providing you with this excellent service, please don't hesitate to give us a call or visit us in the office. We're always happy to chat!


Certified Resident

Apartments old and rundown. Bedbugs that were there when we moved in made us responsible for. Leaking toilets and broken cabinets never fixed after many complaints. When I moved out had a credit of over 1100.00 dollars they said I owed them 614.00 dollars. When it was brought to their attention no-one would call me back. This place SUCKS!!!! I keep checking my credit report (been gone for 3mos now) this place better not show up on my credit.


Was this helpful?
Our team is sorry to hear that your time here fell short of your expectations. We encourage residents to speak to us in-person when concerns arise so we may work toward finding satisfying resolutions. We try our best to prepare residents for potential fees upon moving out. Ultimately, additional charges are dependent upon the condition of the items in your home. If you feel as though you were unfairly charged, please give us a call to further discuss our evaluation. Thank you.


The community looks incredible and has a lot of new amenities and renovations. I like the new gate entry and security system. The leasing team was very nice and helpful with a tour and community review. I am on their wait list for a two bedroom when it comes open - I can see why they do not have any available - place looks great and can't wait to live there.


Was this helpful?
Thank you for the wonderful five-star rating of The Residences at Brookside! We're thrilled to hear that you enjoyed your recent tour. We enjoyed showing you around! If you have any additional questions about our community, please don't hesitate to give us a call or visit us in the office. We're always happy to chat!


Certified Resident

They split water bill,I don't how they do that when some people have washers other dont.


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Thank you for your question! There are a few factors that come into play when splitting the water bill between residents and having a washer is one of them. We would be happy to explain it in more detail. Just give us a call or visit us at the office! We're always ready to chat!


Certified Resident

Air conditioning unit old and not energy efficient. Oven handle glued on. Bathroom tub old with old fixtures. Towel racks glued on. Ceiling peeling and falling. Back door not secured with lock. Front door missing plate since initial rental. Walls in bedroom have defects that were painted over. Paint used is poor quality and cannot be wiped clean. Not easy for handicapped friend to visit as they must have their car parked in visitor lot.


Was this helpful?
Thank you for your feedback. We do our best to offer our residents a five-star experience in our community, but it seems as though we have fallen short of your expectations. We would appreciate the opportunity to better our services and your experience with us. At your convenience, please give us a call or stop by our office so that we can further discuss some of the concerns that you are having. Thank you -- we hope to speak with you soon.



Apartment Features

  • Air Conditioning
  • Balcony
  • Cable Ready
  • Ceiling Fan(s)
  • Dishwasher
  • Gas Range
  • Hardwood Flooring
  • New/Renovated Interior
  • Oversized Closets
  • Some Paid Utilities
  • View
  • Washer & Dryer Connections
  • Washer & Dryer In Unit
  • Garbage Disposal
  • Patio
  • Refrigerator

Special Features

  • Disability Access
  • Pets
  • Short Term Available
  • Independent Living

Community Features

  • Accepts Credit Card Payments
  • Accepts Electronic Payments
  • Business Center
  • Clubhouse
  • Emergency Maintenance
  • Extra Storage
  • Green Community
  • High Speed Internet Access
  • Laundry Facility
  • Playground
  • Public Transportation
  • Swimming Pool
  • Trail, Bike, Hike, Jog
  • Wireless Internet Access
  • Media Center
  • On Site Maintenance
  • On Site Management
  • On Site Patrol
  • Recreation Room
  • Pet Friendly

Additional Features

  • Dedicated and Professional Office Team
  • Washer and Dryer Rental Available
  • On Bus Line
  • Select Units Renovated
  • Upstairs Apartment Homes Same Price as 1st Floor
  • Huge Closet Space
  • Windows Windows Windows - Bright and Sunny
  • Freeway Access
  • Pet Friendly
  • Bi-Lingual Office Team
  • Near Shopping, Dining
  • Near Schools
  • Community Programs
  • Near Stony Point Fashion Center
  • Laundry Room On Site
  • Balcony or Patio for Each Home
  • Large Kitchen
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Property Details

The Residences at Brookside - Richmond

The Residences at Brookside

Home sweet home.. Come in to view our spacious units, offering affordable rents, great floor plans and much more.

The Residences at Brookside is the ideal community for you! Our residents appreciate the laundry center, playground and more! Offering a variety of 1, 2 and 3 bedroom garden and townhouse floor plans that feature an abundance of space rarely found in apartments today. Convenient access to Chippenham Parkway, Powhite Parkway, I-95, 295 and 64. Call for an appointment today.


Rating 3

Huguenot High School

7945 Forest Hill Avenue, Richmond, VA 23225
Rating 1

G.H. Reid Elementary School

1301 Whitehead Road, Richmond, VA 23225
Rating default

Elijah House Academy

6255 Old Warwick Rd, Richmond, VA 23225
Rating default

Southside Baptist Christian School

5515 Bryce Ln, Richmond, VA 23224
Rating 3

Patrick Henry School Of Science And Arts

3411 Semmes Ave, Richmond, VA 23225
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