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The Residences at Brookside

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6540 Greenbank Road, Richmond, VA 23225

Ratings & Reviews

Review
The Residences at Brookside

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Overall Ratings
(93 Ratings)

48 Reviews for The Residences at Brookside

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Lots of fun changes - my kids love the new soccer field and we are excited about the clubhouse. The new management team is very informative and updates us weekly on events in the community.

06-25-2018

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Thank you for taking the time to leave us this wonderful review! We're overjoyed to hear that you and your family are having a positive experience here at The Residences at Brookside! If there's anything we can do to continue providing you with this excellent service, please don't hesitate to give us a call or visit us in the office. We're always happy to chat!

06-28-2018

Certified Resident

Apartments old and rundown. Bedbugs that were there when we moved in made us responsible for. Leaking toilets and broken cabinets never fixed after many complaints. When I moved out had a credit of over 1100.00 dollars they said I owed them 614.00 dollars. When it was brought to their attention no-one would call me back. This place SUCKS!!!! I keep checking my credit report (been gone for 3mos now) this place better not show up on my credit.

06-25-2018

Was this helpful?
Our team is sorry to hear that your time here fell short of your expectations. We encourage residents to speak to us in-person when concerns arise so we may work toward finding satisfying resolutions. We try our best to prepare residents for potential fees upon moving out. Ultimately, additional charges are dependent upon the condition of the items in your home. If you feel as though you were unfairly charged, please give us a call to further discuss our evaluation. Thank you.

06-29-2018

The community looks incredible and has a lot of new amenities and renovations. I like the new gate entry and security system. The leasing team was very nice and helpful with a tour and community review. I am on their wait list for a two bedroom when it comes open - I can see why they do not have any available - place looks great and can't wait to live there.

06-22-2018

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Thank you for the wonderful five-star rating of The Residences at Brookside! We're thrilled to hear that you enjoyed your recent tour. We enjoyed showing you around! If you have any additional questions about our community, please don't hesitate to give us a call or visit us in the office. We're always happy to chat!

06-25-2018

Certified Resident

They split water bill,I don't how they do that when some people have washers other dont.

06-16-2018

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Thank you for your question! There are a few factors that come into play when splitting the water bill between residents and having a washer is one of them. We would be happy to explain it in more detail. Just give us a call or visit us at the office! We're always ready to chat!

06-18-2018

Certified Resident

Air conditioning unit old and not energy efficient. Oven handle glued on. Bathroom tub old with old fixtures. Towel racks glued on. Ceiling peeling and falling. Back door not secured with lock. Front door missing plate since initial rental. Walls in bedroom have defects that were painted over. Paint used is poor quality and cannot be wiped clean. Not easy for handicapped friend to visit as they must have their car parked in visitor lot.

06-15-2018

Was this helpful?
Thank you for your feedback. We do our best to offer our residents a five-star experience in our community, but it seems as though we have fallen short of your expectations. We would appreciate the opportunity to better our services and your experience with us. At your convenience, please give us a call or stop by our office so that we can further discuss some of the concerns that you are having. Thank you -- we hope to speak with you soon.

06-21-2018

Amenities

Apartment Features

Air Conditioning
Balcony
Cable Ready
Ceiling Fan(s)
Dishwasher
Gas Range
Hardwood Flooring
New/Renovated Interior
Oversized Closets
Some Paid Utilities
View
Washer & Dryer Connections
Washer & Dryer In Unit
Garbage Disposal
Patio
Refrigerator

Special Features

Disability Access
Pets
Short Term Available
Independent Living

Community Features

Accepts Credit Card Payments
Accepts Electronic Payments
Business Center
Clubhouse
Emergency Maintenance
Extra Storage
Green Community
High Speed Internet Access
Laundry Facility
Playground
Public Transportation
Swimming Pool
Trail, Bike, Hike, Jog
Wireless Internet Access
Media Center
On Site Maintenance
On Site Management
On Site Patrol
Recreation Room
Pet Friendly

Additional Features

Dedicated and Professional Office Team
Washer and Dryer Rental Available
On Bus Line
Select Units Renovated
Upstairs Apartment Homes Same Price as 1st Floor
Huge Closet Space
Windows Windows Windows - Bright and Sunny
Freeway Access
Pet Friendly
Bi-Lingual Office Team
Near Shopping, Dining
Near Schools
Community Programs
Near Stony Point Fashion Center
Laundry Room On Site
Balcony or Patio for Each Home
Large Kitchen

Property Details

The Residences at Brookside

Home sweet home.. Come in to view our spacious units, offering affordable rents, great floor plans and much more.

The Residences at Brookside is the ideal community for you! Our residents appreciate the laundry center, playground and more! Offering a variety of 1, 2 and 3 bedroom garden and townhouse floor plans that feature an abundance of space rarely found in apartments today. Convenient access to Chippenham Parkway, Powhite Parkway, I-95, 295 and 64. Call for an appointment today.

Schools

Huguenot High School

7945 Forest Hill Avenue
Grades 9-12 | Public
View Properties This School Serves
2/10

Open High School

600 South Pine St
Grades 9-12 | Public
View Properties This School Serves
10/10

G.H. Reid Elementary School

1301 Whitehead Road
Grades PK-5 | Public
View Properties This School Serves
1/10

Elijah House Academy

6255 Old Warwick Rd
Grades K-12 | Private
View Properties This School Serves
No Rating

Southside Baptist Christian School

5515 Bryce Ln
Grades K-12 | Private
View Properties This School Serves
No Rating
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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Information is copyrighted and school data provided by GreatSchools.org. Information is deemed reliable but not guaranteed. Schools listed above are based on distance from the selected location and are just a sampling of the schools in the area. To find a particular school district, and how it relates to a specific apartment, please contact the apartment manager.

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