Management has changed 3 times since being here for 3 years.. First year was good, after that everything seemed to go down hill. Water/rain leaks, mildly bathrooms from poor ventilation. Management doesn't communicate well with tenants and maintenence when there is an issue. No one wants to spend a dollar to fix mildew carpet from water leaks...had relentless argument about why carpet needed to be replaced after 2 water leaks....should not have had to even spend time arguing. Rent goes up substantially and there aren't even upgrades in apartments to begin with.
Very clean nice management a few problems but overall nice
Overall this is a nice, quiet, safe space to live. I have lived here for 3 years and each year the rent has increased substantially. The pool area is beautiful and well maintained. Plumbing has been a bit spotty, but work order requests are speedy. Staff is friendly! I am on the first floor- and HVAC units are so noises that I don't use my beautiful balcony as much as I otherwise would. Overall, I've been happy living here. However, the price increase has me searching for options. As a bonus you're right by an awesome local coffee shop, yoga studio and wine/beer shop!
When I first moved here I was extremely pleased them things took a turn for the worse! Number one the plumbing here is absolutely horrible Ive asked for my toilet to be fixed three times and its still not flushing properly. Maintenance supervisor is extremely rude hes not friendly at all. I had a problem with ants kept calling and they promised pest control was coming and never did. I had to go to the store and buy things to kill the ants. They showed no empathy except for Tanya shes amazing and shes not even the leasing manager. Please dont move here
Beautiful but... one bedrooms are very nice but tiny. For first floor tenants, the HVAC units are all at the bedroom window. Not good for light sleepers! Or if you want to sit on your porch. Trash and water are not included. Pool, gym and clubhouse really nice.
Stony Point, a masterpiece apartment community created for those with a taste for excellence. We offer a carefree lifestyle at it's luxurious best, for the person who naturally expects the best. Designed with luxury features usually only found in custom homes. Ceramic-tiled woodburning fireplaces, spacious closets, sunken living rooms and vaulted ceilings, all on a lakeside setting. This prime location in historic Bon Air gives you an easy commute to downtown, the West End, Midlothian Turnpike and all major interstates.
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