Kings Crossing offers over 20 of the LARGEST, most unique floor plans in the West End near Short Pump, Stony Point, West Creek, Rt. 288 and I-64. Our homes feature custom maple or white cabinetry with stainless steel or black appliances, designer or granite counters, and washer/dryer included! Select homes include hardwood or wood plank style floors, fireplace, glass tile backsplash in kitchen, USB outlets, 2" designer blinds, and custom built-ins! Ask about our new fenced-in yard option! Outstanding amenities include 2 Pools, 2 24-hr. cardio/strength fitness centers, 24-hr. media/Wi-Fi lounge w/ Starbucks coffee bar, 24-hr. business center, summerhouse, tennis court, dog park, playground, and more! Note: Prices shown are for 10-14 month lease terms. Your rental rate will depend on the specific apartment home, move-in date, and lease term chosen. Apartments are individually priced based on your needs and our availability; because of this rental rates are subject to change.
It is a disgrace how the lawns look like a jungle. Grass it half cut once a month maybe. This is suppose to be the top of the line in their apartments.
Two words sum up this place - MICE and ROACHES. Do NOT live here.
I highly recommend Kings Crossing as a wonderful place to live! It is convenient to most of Richmond and the surrounding counties.The Leasing Office staff is friendly, courteous, and helpful with any problems. The maintenance staff is superior. An Example: after the recent heavy storm several weeks ago, I discovered a leak & one of my rooms & reported it to the maintenance staff. Within an hour someone was here to assess the leak & begin to solve the problem. I was amazed because I'm sure there were many other apartments with leaks also. During the whole process of several days that it took to fix the problem correctly, the maintenance staff as always was courteous, friendly efficient , & very skilled. During this time the Leasing Office Staff called me several times to be sure the work was being completed to my satisfaction! I have lived here for 18 years and have been very happy here. The grounds & the apartments, townhouses are all well maintained!
Stressed and disappointed. Our excitement to live here was completely ruined within a few days of putting down the reservation fee. Feeling very much scammed into it at this point. We were pushed to put down the non-refundable reservation for a townhouse after being given lots of inaccurate information (move-in date, appearance of townhome) - all of which would've prevented us from choosing this townhouse/complex in the first place. Even still, these may not have been dealbreaking issues if not for the inconsistency of management and lack of drive to find solutions for us as future tenants. It truly comes off like the staff has very little care or respect for tenants once they have roped them into a reservation. I have received the same canned responses from multiple employees with odd explanations, zero resolutions, and always ending with "is there anything else I can assist you with today?". Clearly not - if they are not assisting me with my concerns in the first place. When I did the research, came up with and asked about with a potential solution, my email was ignored. Even after being forwarded twice. I also received a call from my current complex WARNING me to be cautious with Kings Crossing as they had contacted my current residence for information about me without consent from me. Overall, I am now feeling extremely nervous about residing here as I can tell any issues we have in the future will likely be addressed in the same manner. After going through this process, I definitely do not recommend this complex.
The Kings Crossing Staff was great in helping me with my search to find a new home. They answered every question me and my girls had. It was great! I couldnt have asked for a better experience!