Everything about the place is perfect except you cannot get an actual internet connection. They use "scamtech"(Amtech) exclusively and will apparently block any attempt for you to use other ISPs. The internet connection drops every hour. Meaning it is not feasible to work from home over a VPN or to game in any capacity. Even streaming video is severely impacted.
I wish I had known this prior to moving in, just assumed it wouldn't be an issue because I lived a block away before and was able to get Comcast. My apartment is essentially unlivable as a result.
Avoid at all costs if the internet is something you depend on.
- Management does nothing to provide real consequences of valid complaints about other extemely disruptive neighbors especially when the problem is still persisting and has been going on for longer than a year.
- Major maintenance issues are never fixed in a timely manner, nor do they communicate with residents on updates.
- Dog bags are rarely, if ever, provided for residents in a timely manner.
- Cleanup of dog bags in trash bin is not cleaned up very often.
Everything about the experience - the location, the apartment, the leasing office staff!!! The entire experience
Free internet provided by the building is through a satellite which makes the connection speed unpredictable. Leasing office is often closed during lunch which can make it difficult to pick up packages.
The location of the building is excellent; easy interstate access & walking distance to numerous restaurants, stores, & breweries. The building looks very nice, and the units are rather roomier than at other similarly-priced buildings in the area. It includes basic cable & internet, which has been surprisingly reliable. The only negative thing I have to say is that occasionally I can hear neighbor-noises (dogs mostly) through the air vents & 2 or 3 times I have had to park on the street.
SCOTT'S ADDITION - Cookie Factory Lofts is proud to follow in the footsteps of a sweet Richmond legacy. Even though the name gives it away, we still thought it was important to share the rich history your new home is best known for, making cookies! From Studio Lofts to Three Bedroom/ Two and a Half Bath Lofts, we have exactly the home you are looking for.
Inter Bake Foods relocated their headquarters in 2006 and the building remained vacant until 2013 when a developer's vision was put in motion to turn the walls which used to hold the intoxicating aroma of cookies into walls where people could create homes. Living in a building that is officially listed in the National Register of Historic Places is definitely a privilege for our residents.
We are so proud to be a part of such fond Richmond history and are very excited to share that history with you. We hope you find our loft homes as special as the cookies that were once made here.
At Cookie Factory Lofts our amenities are as decadent as the cookies that were once made here. We include high speed internet, and trash with recycling. We have an on-site fitness center so you have no more excuses to not work out. Our refreshing, outdoor pool is the perfect place to relax on hot, summer days. We also have a large club room complete with large screen television for days when our couch seems more comfy than your own. Last but not least, our residents can enjoy the convenience of our underground and surface parking lots, a welcome change from circling the block for a parking space!.
Looking around, it won't take long to recognize that you are in the heart of everything you need. Being a resident at The Cookie Factory Lofts means you will be in walking distance to plenty of local shops and delicious restaurants. If you get bored, the movie theater down the block has all the newest releases plus classic and independent films.
For the commuters, our central location just off Broad Street gives you quick access to Interstates 64, 95 and 195. We are located just minutes from Virginia Commonwealth University and the University of Richmond, and the West End/Short Pump and quick ride away. If you don't feel like driving; public transit is available a few steps from our front door.
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