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This is a beautiful community! Great layouts and a lot of space. I highly recommend it!
So let me start off by saying that I rarely write reviews. But this has to be said because it's so ridiculous. I just renewed my lease at this place in july of last year. when renewing they did not give me the option for a 12 month lease but only a 18 month and if i wanted to stay living there until i found a different place i had to pay and extra 300.00 each month. I didnt find any other place within the time limit they give you to answer them, if you'll renew or not. so I renewed. I went to the office prior and the manager there, Ashley, was so rude to start off. Which I always do. There was a leak in their sprinkler system in the apartment that damaged some of my personal belongings but they don't pay anything back. After they came to to check it out the left whole in my cellings for about a week. i had to go and talk to Asley about getting maintance out there and she said she didn't know when they could go, but they finally did. During the spring and summertime they DO NOT exterminate at all. dont let them fool you. My dog got fleas for the first time ever there. they take their time to get a company out there to mow the lawn and when i reach out about them extreminate I got a girl name Sharonda to answer them phone and she got the maintance guy on the phone to talk for her, what in the world. the maintaince guy told me it's not their problem. Well now that I'm trying to move out and give them a 30-day notice and pay my last rent to get out of there, they tell me there's a fee for 5,000.00 to terminate the lease early. THATS NOT ON THE LEASE. I can't get Ashley on the phone she doesn't call or respond or emails. I have proof that I've called, i kid you not, 15 times in a row and they do not answer. Not even emails. they're always switching people there. I just want to leave peacfully, my apartment is in good condition and if there were anything that I'd have to pay to fix I would. NO
I am a resident of almost 8 years come 02/2020.
I DO NOT recommend living here. At all.
My first 6 years, I would've highly recommended The Vinings for many reasons:
Amenities such as gym, tennis court, racketball court, lots of space for my dog
Location (2min from Walmart, CVS, Food Lion, 5min from i95)
Quick maintenance response (my ac quit on me at least 6 times, but they did fix it)
Friendly staff, especially leasing.
Community events around holidays with free food.
Now, my last two years have completely tarnished the positive experience living here.
First, there was a sprinkler issue management failed to acknowledge. When I say issue, I mean the system ran daily for hours at one point. Not only did this impact my water bill (because it is split amongst the community) but the sprinklers were spraying hard water that left spots on my black car that are still there to this day. Management response was "Move the car" and there was nothing else they'd be willing to do as far as fixing the paint on my car.
Second, billing has been a nightmare. I renewed my 2019 lease in March. So I paid my monthly lease rent with no problem. April, my lease vanishes and they charge me a $300 premium. When I bring this to their attention, they need to contact their tech support because nobody knows what happened. No big deal, I understand accidents happen but I won't be liable for their $300 mistake. I sign another lease in April. It vanishes. This issue drags on until May where they are able to correct the $300 mistake. I sign ANOTHER lease in May. Management said I was then liable for a prorated $100 month to month premium "because I did not sign the lease in time". Back and forth with the manager, she agreed to only credit $50 of the $100. My frustration caused me to pay the extra $50 to get it over with.
continued on another review..
I will be a new resident so far I am so happy with the choice I made to move here...I am looking forward to moving I am a funny person when it comes to were I live is important to me I want to feel safe and live in a clean community andt his is it...The staff is great they really worked with me and my moving date I am so excited to be apart of a great community ..
I love living here and great area
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The Vinings Apartments is a luxurious community offering one, two, and three-bedroom apartments for rent in southern Richmond, VA. Located right off Iron Bridge, our homes offer an inspiring retreat reminiscent of a relaxing vacation at a resort. Our large open-concept designs and resident-exclusive amenities wrap you in exceptional comfort while our accessible location puts you minutes away from the city's best. Pets allowed!
Whether you are enjoying some downtime inside your apartment or roaming around our beautifully landscaped grounds, you will never want it to end. Our front-to-back layouts maximize privacy while our attractive balconies, walk-in closets, and washer/dryer hookups add to your everyday comfort. Our sparkling swimming pool with sundeck and cascading rock wall waterfall, putting green, tennis courts, full-circuit cardio & resistance toning gym, indoor racquetball & wallyball court, indoor hot tub, or our E-lounge with gourmet coffee bar always offer something fun to do.
When it's time to go to work or meet your friends at your favorite hangout spot, you're in luck again! Our apartment community is close to Downtown Richmond's lively entertainment scene and less than 10 minutes away from SwimRVA, Ukrop Park, Walmart Neighborhood Market, and Meadowbrook Country Club. The fast access to I-288, 1-90 & 150 lets you reach VCU, DSCR, Johnson Willis Hospital, Ft. Lee, Altria Phillip Morris, as well as Bon Secours comfortably and quickly.
For more information, contact us or book a personal tour. We look forward to meeting you and showing you what makes The Vinings Apartments unique!
3-18 month leasing terms available.
Open until 7:00pm
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