Select Homes: $500 off with a 12 month lease* $100 Security Deposit with approved credit* Waived admin fee if deposit within 24 hours of first tour* All University students only: Waived short term fee with a 6 month lease* *Restrictions may apply
My lease ended June of 2019. I have not lived at Pinewood Gardens since April 2019. However, I continued to pay my rent, utilities, and renter's insurance just as if I were occupying the space. On July 1st, I logged in to pay my remaining utilities which were not much since I had not occupied this space since early April 2019. I saw the amount due increased by approximately $25 and was told this was for not having renter's insurance up until June 30 since my policy ended on the 29th. I called the office multiple times and everyone failed to answer my call and no one responded to my voicemail I left on the 29th as well. Kiana (leasing agent) advised it is not their responsibility to let me know I need to have insurance up until the 30th and I should have read my lease. I requested to speak with Hudson who did not try to offer me any assistance. Please keep in mind that I advised the staff that I just gave birth in June and was in the hospital. I am still on disability at this time and even under these circumstances did anyone try to work with me. This is why I tried contacting the staff by phone to address these issues. THERE ARE 6 OTHER INSTANCES BUT I ONLY LISTED MY LAST ENCOUNTER. PLEASE AVOID THIS PROPERTY. MANAGEMENT AND LEASING AGENTS HORRIBLE!
me and my husband have been here since January , and so far we love it. he is in the Navy and the base he works at is about 10 mins from here which is awesome. even being in traffic for 30 mins we still make it on time. the land scaping is beautiful , I got very blessed with quite , friendly neighbors. when it comes to your neighbors, that's a hit or miss. the amount for the rent on a 1 bedroom is a little pricey in my opinion but , you get what you're paying for. I'm not a big fan on how strict they are and how many rules there are, BUT they have them for a reason and I personally also enjoy it at the same time because it keeps it clean, nice, organized etc. I've never had a bug problem I have had maybe 3 bugs in my apartment ONLY because my windows were open. I've had to call maintnence a hanful of times to fix some things in the apartment , I think it was just wear and tear type of thing and they always made sure to and fix it and it was always done properly and typically got to my issue within a week. the only other thing I don't like is how the utility is added onto the rent it just makes the rent more exspensive and is causing us to struggle but we manage. all in all, so far I give this place a 9/10 for the few months we've been here. any problems ive had have been resolved properly and professionally. I love the staff. and I really enjoy staying here.
They have the most annoying rules that they will stick you to following, including getting in trouble for having a small cooler sit on your patio/balcony. They will get every last penny out of you they can and they will be rude while doing it. My favorite is the passive aggressiveness towards their residents. Instead of calling you or emailing while something is wrong, they calmly place a letter for you at your door and if you catch them while they are doing it, they get flummoxed and do not know what to say because they do not want to have an open conversation with you. I've lived her for almost two years now and I can honestly say I can not wait to leave. I would not tell my least favorite person on the planet to live her.
Getting a $50 discount and not spending your entire BAH sounds attractive but it's not worth it moving here. The manager is dishonest. The place wasn't clean when we moved in, it smelled. There was an infestation of spiders. The plumbing lines were backed up twice, poop from my neighbors toilet came over to our toilet multiple times. Squirrels run through the ceiling. A squirrel or rat came through the wall into our kitchen cabinet, 3 days later maintenance came out to put down glue traps. Maintenance caulked 1 small hole under there and left the biggest untouched. I called for another maintenance who caulked every hole that we could see and said he doesn't understand why the 1st guy didn't do it. There's an invasion of crickets, imagine relaxing and all of a sudden see something hoping through your place. Oh and there is poop everywhere. No one picks up after there pet. Your children will not be able to play on the playgrounds without stepping in poop. You will not be able to walk on the grass and sometimes sidewalk without stepping in poop. Maintenance left poop for 2 days just sitting in front of the glass doors that we have to walk in and out of throughout the day. The 1 bathroom are very tiny. No lights in the bedroom, you will have to use lamps. It takes days or weeks for maintenance to fix anything. You have to have a topload washer/dryet to use their hook up. I have never been so miserable in my life. I can't wait for this lease to end. This experience was a complete disaster. I advise anyone to just go ahead and put 2 or $300 more dollars together and fine somewhere nice to live. Somewhere clean and comfortable or just stay in Military Housing or consider Chesapeake or Virginia Beach. You get what you pay for. This $950 was the worst thing ever
They have me staying in this hot apartment ...which i was called earlier while i was at work and told they cut the air line because it was frozen I said I advised I cut it on the other night because it was hot and it won't working right but least it was a breeze after I put it all the way down so I can sleep the reason I turned it on to begin with anyways if I want to be in a hot apartment I wouldn't have turned it on ...so instead of finding out the issue and fixing when I asked what the problem was the lady said she didnt know it may be out of freon? And told me I should be OK but if gets to hot to call ... I'm 7 months pregnant...I called emergency maintenance and they told me they not allowed to come out unless the temperature outside is over 76 degrees ..in that case they shpuld habe fixed it when they was here during the day when they realized it was not working which everyone with common sense knows temperature inside and outside is different..plus I have a one year old so I guess I'm supposed to open up the windows and let the bugs and mosquitoes from outside in to get a breeze ...now I have to pack me and my baby and find I somewhere else to stay until its cooler tomorrow which I had things to do around the reason why I pay for my own is to comfortable if I wanted to stay with someone else I would rent a room!!!!
New and Improved!!! Pinewood Gardens is undergoing a makeover! Our newly renovated apartment homes have been upgraded to include granite counter tops, stunning custom cabinetry, brushed nickel fixtures, double sinks, glass tile back splashes, pass through bars in the kitchen and much more! You'll enjoy our new state-of-the-art fitness center: this spacious exercise facility features free weights and plenty of cardio equipment!
Located in the center of suburban Norfolk, Pinewood Gardens offers beautifully finished one-bedroom, two-bedroom, and three-bedroom floor plans with unique details in each apartment home. If you want to enjoy quality living without a high price tag, then Pinewood Gardens is the choice for you. At Pinewood Gardens, everything is right at your fingertips. We are convenient to downtown Norfolk, the Navy Credit Union, Little Creek Amphibious Base, NOB, NAV Care, the post office, schools and universities, and great shopping. Come home to Pinewood Gardens Apartments and experience the maximum in comfort and convenience. Please call for an appointment today. TTY 711
Our lease terms are: 6 - 15 months (Please note that leases less than 12 months have an additional $25 monthly premium. Lease terms may vary, are subject to change without notice, and are based on availability. Inquire with property staff for complete details.)
Pet Policy: 50 Pound Weight Limit. Maximum 2 pets per apartment. Restrictions: Call the Leasing Office for details.
Open until 5:00pm