The new management is awful. They sent multiple letters with contradicting information. The initial note said that they were raising the rent with two weeks notice. When I said I wanted to move out they initially told me that I had to give two months notice despite only one months notice being required in my lease. The carpets were completely clean and they still charged for a carpet cleaning. They also backdated a lot of the letters I received 2-4 weeks before I actually received them. They were rude, unprofessional and did not know tenant law in Virginia at all. Avoid Arlay Point and any Dasmen Residential property at all cost!
Great people, and great place to live
I just moved in two days ago and I am truly disappointed. My apartment is old and ugly and my neighbors are rude and mean. I can't get a decal to park MY VEHICLE in front of my two bedroom apartment because it's registered in my parents name and not mine. So I have to park in visitors
I do not, nor have I lived in these apartments. I was a visitor.
My vehicle was improperly towed from a visitor's spot. The owner as well as the assistant property manager were not helpful in resolving. I was told over and over (at least 5 times) by the owner there was nothing he could do. Hard to believe since he is, in fact, the owner. He treated me indignantly and spoke to me like I was a child.
These apartments have a long history of towing for all kinds of reasons. Make sure you do a Google search on this property and read the reviews.
I would NEVER recommend leasing from this apartment complex.
The maintenance staff are very nice and friendly I don't understand why the reviews online bash them so much. They are all very hard working people and as long as you are nice to them they will be nice to you. They are timely and maybe they aren't immediate at responding but they always come by to fix things. Parking is never an issue for me. I love my apartment and yeah maybe the walls are a little thin but its not terrible. The staff is very helpful as well.
Affordable Luxury - Arlay Point's traditional style, prime location, where we are close to all colleges and atmosphere of privacy make us an unbeatable value in apartment living. Come home to an atmosphere of privacy and tranquility. At Arlay oint you will experience a level of service you no longer thought existed.
Please ask about our upgraded units !
To qualify, your income must be equal to or below those in the chart based on number of persons living in the apartment.