I have been here for, seven years Woodscape is affordable, the staff, maintenance team are on the job, when u need them, they make u feel at home.
This is how Woodscape Apartment community treats their tenants. Human excrement has literally backed up into my loved ones tub and has overflown onto their bathroom floor and onto their carpet. She shares this home with her 5 year old son, her adventurous 1 year old and significant other. Maintenance has come into their home one time, and has done a suboptimal job at cleaning it up. Can you imagine stepping on urine and feces, let alone smelling it for 3 days??!! Most of their personal property is ruined!
I've been been here with my family for almost 3 months and it is by far the worst experience I've ever had renting an apartment. Things started out alright. The positives are the rent is reasonable, the apartments have a good amount of space, and are in a decent location. However the positives end there.
When we moved in we realized the dish washer was broken, and the only large burner on the stove didn't work. It took them 2 weeks and a call to get the ball rolling to even come out and look at them. Once it really started to heat up we realized the A/C didn't work.
Not long after that water began to randomly gush out on to the floor from under the washing machine. I sent several different requests for them to come and find a permanent fix. They'd come out, move the stackables, try to snake the drain, and move them back. This went on for about 5 weeks. Once the water made its way into our child's room and started to smell I went to the office to speak specifically to the manager Rosa. She gave a half hearted apology but didn't seem at all surprised by these issues. It took another week or so to fix the issue. When I asked about doing what's right and compensating us for all the issues we've had she replied that it wouldn't fix the problem. And when I sent an email mentioning it again she stated we'd only been inconvenienced for 11 days.
Also there is a MAJOR water bug (huge roach) infestation somewhere in or immediately outside of our building. If you drive up at night you can see 10-15 running around the patios and common area of the building. Unfortunately due to the lack of maintenance and age of the building, this means you will most definitely see a few of these nasty things inside your home on a daily basis.
Do yourself a favor. Don't move here. Yes it's priced cheaper than a lot of other places in the area but there is definitely a reason why.
I have lived in Woodscape for a little over a month now and I am extremely pleased! When I was apartement searching back in August, this was the second place I visited, I went to a third and ending up coming back the same day. My list of choices and places I planned to visit was long too! Crystal was in the office that day and she was super kind and personable! When residents came in she adressed them by their name which I thought was AMAZING (most places dont remember your name -let alone adress you by it)!
The whole process was a breeze. I needed to move in ASAP and she did her best to meet my request and I did get to move in sooner. She was understanding and patient when I came in minutes before closing to sign my papers too, as my work schedule didnt give me much leeway to come with decent timing.
When I moved in everything was great and still is! The little requests I made on my move-in sheet were completed in a timely manor - like ajusting the water temp to my satisfastion.
The neighborhood is pretty quiet considering the amount of children I have seen enjoying themselves outside! My neighbors are pretty respectable with their noise levels as well - the walls are kind of thin, but not to the point where I can hear detailed conversations-lol.
Parking is ok, its pretty open and there are designated visitor spots - I wish in my area there were a few more so my guests didnt have to walk as far when visting, but it's ok, walking wont kill them.
Overall, I am extremely pleased with Woodscape and would recommend it to anyone looking to move in this area. I was also able to get my referral bonus even though I hadnt moved in yet (a friend signed her lease days after me). I did have to wait until a month of living here before it was applied which was understandable.
Crystal you are AWESOME! I'm very glad I made the choice to move here!!!!
At Woodscape, our goal is to provide our valued residents with a premier living experience. We offer a broad range of floor plans, all designed with you in mind. Whether you're looking for one-bedroom apartments in Newport News, VA or more spacious two and three-bedroom options, we are confident that you will be impressed with our versatile selection. Our homes come with your favorite amenities such as stackable washer/dryer sets and air conditioning, large closets, plush carpeting in the bedroom and common areas, and more. Our modern apartments are also internet and cable ready, so you can always stay connected. To top it all off, all of our one, two, and three-bedroom homes come complete with mini blinds on the windows and a private patio or balcony, offering breathtaking views of our charming community.
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Our lease terms are: 3 months, 4 months, 5 months, 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months (Please note that lease terms may vary, are subject to change without notice, and are based on availability. Inquire with property staff for complete details).
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