The complex stopped receiving awards in 2016 for good reason. The front office staff is extremely incompetent and unreliable. Half of the maintenance requests placed were never placed or forgotten. The office hours are open till 5:30 pm during the week but half the time they close up around 4-ish. And the actual maintenance is atrocious. I live on the 3rd floor and one of my bedrooms had a leak in the ceiling. Every time it rained, it pooled up in the ceiling and dripped continuously. Over the course of 3 months: 5 visits to the front office, 2 emergency maintenance line calls, 4 different maintenance/roofing crews, and finally a complaint to the corporate office finally got the leak fixed. Believe it or not, a hole was found in the roof shocker. Ceiling inside was never repaired though. The bottom half of the buttons on the microwave still dont work. No maintenance crew ever arrived to fix. Main bath tub had massive crack in base. Stoney Runs fix = spray new layer on top of tub to cover it up. A/C does not spread though the apartment if individual rooms are closed. The alarm is triggered if the front door is pressed on. Not opened, but pushed the whole inch inward a locked door allows. And most recently the hot water heater has progressively worsened until now I can get 12 min of hot water for a shower before its ice cold. So far, 2 maintenance crews out to fix it. Still broken. Strongly advise finding a different complex. This place is awful.
Great place to live definitely a great recommendation and the staff are awesome!
Probably the nicest apartments in Newport News. The only issue I have is limited parking and lots of reserved spots that are not assigned to anybody anymore. If you accidentally park in someones spot, youll get towed in less than an hour.
I have lived here for 1 year, and just singed a contract for another..The management are so professional and helpful in every way! They handle all task promptly & effiently!
They truly care about their residents and go out of their way to ensure the highest satisfaction. I highly recommend a home In The Village of Stony Run.
Im planing to move here come June 30th and all I can say is that the staff and landlord are amazingly wonderfully people who have helped me organize everything. Being new to owning my own apartment they went through everything step by step to make sure I was fully set and able to get what I needed done for my apartment.
The Villages of Stoney Run offers quiet, upscale living in one, two and three bedroom apartments situated one of Newport News most vibrant neighborhoods! Your choice of spacious floor plans complete with state-of-the-art technology and designer touches is complemented by a luxurious community clubhouse and resort style amenities. With an array of leisure, business and recreation destinations nearby, Stoney Run provides an exceptional setting to call home.
2015 Daily Press Choice Award- Best Apartment Community
2015 Awards of Excellence- Best Apartment Community
2013 Top Rated Apartment Community (Nationally) ApartmentRatings
2014 Choice Award Daily Press
2013 Choice Award Peninsula Apartment Council
2011 Choice Award Peninsula Apartment Council
2010 Choice Award Daily Press
2010 Choice Award Peninsula Apartment Council
6-15 month leasing terms available.