Liberty Apartments in Newport News would be a great place to live if not for the constantly reoccurring and lengthy sessions of noise from other tenants. If you live here, you may be subject to long daily intervals of repeated stomping, crashing, continuous throwing and slamming down of heavy objects and loud booming music all of which vibrates through and often shakes, rumbles and jolts everything in your apartment from ceiling to floor. Good luck finding a resolution by contacting management. They've done nothing to stop these continuous, sporadic daily sessions, even after having talked with the management team dozens of times over the course of MONTHS and having called the police after days of sleep deprivation. "They're doing everything they can but unfortunately there is a [multi-month long] process they have to follow" is what the management team says, but they essentially have no power nor authority to sufficiently control angry, unruly, inconsiderate or spiteful residents. Earplugs when sleeping in combination with a white noise machine on 24/7 does not damper noise of this intensity. No tenant should have to render themselves nearly deaf nor should they have to park a jet engine beside their head daily just to attain some level of respite. But hey, YOU TOO can experience the mindlessly obnoxious and inconsiderate behaviors of one (or more) of you neighbors for months on end, followed by the complete inability of Liberty Apartments' management team to control the situation, for a low, low monthly price of over a $1000 a month! Tenant Satisfaction may vary. Management and staff will not be held responsible in the event that the property rules detailed in your lease are violated.
Overall the look of the apartments was nice although the hallways had a number of stains. The employees were relatively friendly but were very hard to get ahold of. I waited for over an hour multiple times in the office waiting on someone to return at multiple times of day not just around standard lunch times. The fire alarms were triggered multiple times by immature residents and somehow cameras could never catch who had done it. People would party and loudly play music, run and play in the halls and bang against doors all hours of the night. Even with all that said I loved the convenience of having a trash room on every floor and enjoyed the comfort of the apartment itself. If you are single or without kids and aren't a light sleeper you would probably very much enjoy living here.
Excellent management team. Luxury living and convenient location.
Liberty apartments are convenient for me. If I ever have a maintenance issue I put in a request and always get a quick response and the staff is awesome
It's good but the service is meh at best
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Are you ready for affordable luxury without the commute? Our brand new community is located in the heart of Newport News and is only steps away from the new Apprentice School, Newport News Shipbuilding and City Hall and only a minute from the Interstate. Without a commute and all that extra time, Liberty offers plenty of amenities to enjoy your new life. With a cutting-edge community room, billiards, resort style pool and 24 hour fitness center, we guarantee you the total living experience. Each Liberty apartment offers a spacious floor plan featuring brand new appliances including washers and dryers! Get Liberated. Get Liberty!
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