There is no sense of order in the office they are short staffed when it comes to maintenance and you will suffer because of that. I've had appliances that have been broken for over a month and they refuse to compensate me in my rent even though those appliances are included in your rent. It's very hectic outside especially when school is out or on the weekends. Don't have your packages sent to your door because people will steal them. If you are looking for an efficient place to live I would not suggest this complex at all.
I had to complain several times bout things going on out here and the staff was nonchalant, and did not care as well as lied about so many things....this is one of the worst places I lived in and I lived out Newsome park and it won't this bad....put in work orders going on 2 months and nothing has been fixed.....the kids are horrible...it always look trashed out here....management is the worse ive ever had to deal with in my life and will not b renewing not a thing out here...it might look nice but not worth nothing esp your peace of mind.....ive been out here not even a yr and have seen 12 people move out and 2 are currently moving out....definitely not a good place to live at all....cant fix nothing or keep the place clean looking but quick to throw notices on people's door almost everyday....i will never recommend this place to anyone looking to move and as of today there's several vacant apartments still not being rented out because nobody want to live out here and deal with this nonsense.
This is the worst neighborhood that anyone can choose to live in. 3 years ago when I moved in it was pleasant. Management at that time enforced some order. After 6 changes in management in 3 years, there is no order and the ungrateful residents are tearing the place up. My apartment was lovely and I hated to move. However, the week after I moved there were 2 shootings. It is rowdy, ghetto, and dirty and it only took 3 years to go from good to gross. Not worth a dime!!!
I hated it that's why I moved. It has went down hill and the staff does not care. I had so many complaints and they did absolutely nothing. For them to have a gate, it never was closed.
Water bill to high i have ask all the crow''?3 they refuse to do they always you can't keep nobody in the office stable. No stable in office or in main office . and they hairing people that dont wont to do thir job
Come and see Heritage Forest, one of the newest apartment communities in Newport News, conveniently located within minutes of Downtown Norfolk. Our community offers spacious one, two and three, bedroom apartment homes. When you make Heritage Forest your new home you can enjoy lounging by the pool, playing in the water park feature, exercising in the fitness center, or relaxing in our resident clubhouse. Come home to Heritage Forest and enjoy exceptional living at an exceptional value. Please call for an appointment today.
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