Great customer service and great neighborhood. Interior and exterior.
Dishonest staff. Paid the application fee during our first visit because we wanted to get the process started asap. An error came up on whatever report they run for rental history. Explained that it was an error and asked how we could remedy it especially since the prior rental apartment was in the area. Said they would need a "rental verification".
I called several times and spoke with the lady who showed us around. She started she couldn't reach anyone at the other rental office. I reached out to the other rental office myself. They answered right away and sent me an email with contact information on several ways they could be reached, which I forwarded to the office. They never answered my email or returned any of my calls but kept my application fee of course.
Roaches everywhere ... it floods !!! Horrible place to live !
Vey clean and quiet . even in the summer when children are out of school. However kitchen and bathrooms need to be updated. Kind of dated. The maintenance team here is excellent. 99 % of the time work oder request are done the same or next day. Would be nice if the club house was more residential friendly.
Affordable Living Located in the heart of Newport News, VA, Arboretum Place Apartments offers spacious one, two and three-bedroom apartment homes. Other amenities include ample cabinet space in all-electric kitchens, generous walk-in closets, washer and dryer and/or connections in all apartment homes. With gorgeous landscaping, amenities for every lifestyle, 5-Star customer service, and easy access to Patrick Henry Mall, Interstate 64, Tech Center Marketplace, City Center, Northrop Grumman, Ft. Eustis, and Christopher Newport University. You'll find coming home, nestled in a serene side street of the Oyster Point District, is the best part of your day.
Open until 6:00pm
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