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Colonial Village At Waterford

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2801 Pavilion Place, Midlothian, VA 23112

Ratings & Reviews

Colonial Village At Waterford

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Overall Ratings
(5 Ratings)

5 Reviews for Colonial Village At Waterford

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So I'm going to start this off by explaining why I gave this four starts. Moving in was a breeze and I was treated well and blah blah blah. NOONE told me about the gym they have or the car washing area until like a week before I moved out. Noones fault really I outlet never knew. Now, Mrs Barbara is by far the sweetest. Shes freaking awesome. Extremely respectful, always real, always has a smile on her face. I dont know the other people well but theyre nice too. All in all shes great and she will take care of you. Jay, who is one of the maintenance guys, deserves a freaking raise man. That guy is awesome too. Always friendly, down to earth, will stop everything that hes doing (Which is a lot cause I know he has to babysit the "temp" guys a lot) and help you if you need it. Hes offered to help with groceries when its 99 degrees out. He doesnt get paid for that. Always waves when he saw my car. Generally just a great guy. Befriend him cause it will help you when you move out. Trust me. The apartments arent bad at all, rent is a bit up there but considering location and the amenities, it makes sense and the handful of MAA employees I got to know were just awesome. Move here or dont its up to you, but I recommend them.


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Thank you so much for complimenting our community! Barbara, Jay, and all the rest of our first-rate professionals are committed to going above and beyond to guarantee your comfort and satisfaction, so we really appreciate your praise for our customer service, location, and amenities. We're sorry if someone forgot to inform you of our fitness center and car wash! We'll make sure that we do a more thorough job of acclimating new residents in the future. We wish you all the best!


Beautiful landscaping and the leasing agent had a wonderful personality..


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We sincerely appreciate your five-star review of our community! Your kind words on our picturesque landscaping and superior service validate our teams commitment to delivering an exceptional living experience to our residents. Thank you for taking the time to share your encouragement.


Colonial Villiage was a 5 star review when moving here. Now it is a one star. Let me start by saying if you have kids especially toddlers please do not move here. Management really don't care and will side with other people before you if you have young kids. Me and my boyfriend moved here Aug 2017 with our 2 year old and 1 year old. Everyone knows toddlers have short attention spans and they are in developmental stages. Our neighbors belows us are always complaining on our kids playing at reasonable hours and management seems to always side with them. Plus are neighbors below us use a broom to bang up to our floor. Now banging on a ceiling is a noise violation, not children playing and laughing!!! Management keeps saying the noise of our kids says it is in breech violations. Plus now they served us with with leaving our home Feb 20th without a court order or nothing. Nothing was delivered by a sheriff. They stated they left us a letter on 1/22 about this date, but nothing was received on that date. It's sad when it is suppose to be a "family oriented community " but act like it is a senior citizen community. It's they expect kids to sit around and be quiet 24/7.


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We have always had wonderful service during our stay here. When we went to the office with questions or to retrieve a package that was delivered to the office instead of to our door. When we put in a maintenance request online, it is promptly taken care of (within 3 days). The model that we live in is not updated, but is still in good condition. We love the space this apartment offers. The only complaint we have about this complex is the tenants often do not clean up after their dogs so there is dog feces all over :/ Other than that, it has been a wonderful experience. Would definitely recommend this complex, but will say, it is a bit more expensive to rent here. But you get what you pay for!


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We appreciate your five-star review about Colonial Village at Waterford. Our office and maintenance team strive to provide our residents exceptional service and an attractive community. We noted your concern about residents cleaning up after their pets and will work to ensure this policy is followed.


Love living here! Property is kept up well, close to lots of things, and helpful staff.


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Apartment Features

Air Conditioning
Ceiling Fan(s)
Oversized Closets
Vaulted Ceilings
Washer & Dryer In Unit

Special Features

Disability Access

Community Features

Emergency Maintenance
Fitness Center

Additional Features

Business Center
On Site Maintenance
On Site Property Manager
Outdoor Grill Area
Self Car Wash
Wifi Hotspot
Air Conditioner
Handicap Accessible
Cable Ready
Grilling Area
Car Care Center
Coffee Bar
Dog Park
Emergency Maintenance
Courtesy Officer
Planned Social Events
Preferred Employer Discount
Indoor Raquetball Court
No Breed Restrictions
Handicapped Accessible
Patio or Balcony
Digital Thermostat
Energy Efficient Appliances
High Speed Internet
Tub Shower Combo
Walk In Closet
Washer and Dryer

Property Details

Colonial Village At Waterford

TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or with a leasing agent. Colonial Village at Waterford apartment community is one of the most desirable neighborhoods in Richmond, Virginia. Conveniently located near Primrose School of Midlothian at Waterford, Waterford Shopping Center and just minutes from Charter Colony Pwky, Tredegar Lake Pkwy, PoWhite Pkwy and Coalfield Road. Our eye catching open-concept one, two and three bedroom apartments boast elegant features including double stainless-steel sinks, full-size washers and dryers and patios or balconies. Play with your friends on the racquetball court, sweat it out at the 24-hour cardio and strength training center, then take a swim in our basking pool with sundeck or enjoy a delicious BBQ from our grills in the picnic areas.


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*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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