Apartments in Richmond!Welcome to Colonial Village at Waterford, where you can choose from a number of innovatively designed apartment homes. Colonial Village at Waterford is conveniently located in beautiful Midlothian, VA and is just minutes from freeways, shopping, and restaurants. All of our apartment homes feature a free washer/dryer, and we pride ourselves on exceptional customer service. Allow us to show you why you will want to call Colonial Village at Waterford your new home!
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Colonial Villiage was a 5 star review when moving here. Now it is a one star. Let me start by saying if you have kids especially toddlers please do not move here. Management really don't care and will side with other people before you if you have young kids. Me and my boyfriend moved here Aug 2017 with our 2 year old and 1 year old. Everyone knows toddlers have short attention spans and they are in developmental stages. Our neighbors belows us are always complaining on our kids playing at reasonable hours and management seems to always side with them. Plus are neighbors below us use a broom to bang up to our floor. Now banging on a ceiling is a noise violation, not children playing and laughing!!! Management keeps saying the noise of our kids says it is in breech violations. Plus now they served us with with leaving our home Feb 20th without a court order or nothing. Nothing was delivered by a sheriff. They stated they left us a letter on 1/22 about this date, but nothing was received on that date. It's sad when it is suppose to be a "family oriented community " but act like it is a senior citizen community. It's they expect kids to sit around and be quiet 24/7.
We have always had wonderful service during our stay here. When we went to the office with questions or to retrieve a package that was delivered to the office instead of to our door. When we put in a maintenance request online, it is promptly taken care of (within 3 days). The model that we live in is not updated, but is still in good condition. We love the space this apartment offers. The only complaint we have about this complex is the tenants often do not clean up after their dogs so there is dog feces all over :/ Other than that, it has been a wonderful experience. Would definitely recommend this complex, but will say, it is a bit more expensive to rent here. But you get what you pay for!
Love living here! Property is kept up well, close to lots of things, and helpful staff.