Post Tysons Corner

Thank you so much for sharing your concerns about our team. We're glad that you are happy with our maintenance team and apologize if your interactions with other team members have been less than satisfactory. As we discuss your feedback internally, we would like to hear more about your experience and would appreciate the opportunity to address your concerns about charges and costs. Please contact our resident care line at 866-620-1130, at your earliest convenience. Thank you for your review, and we look forward to hearing from you.January 14, 2020

Thank you for your candid feedback and for recognizing our maintenance team! We're glad to know they've made such a positive impression on you. We want you to be happy with every aspect of your living experience, but your comments suggest otherwise. We're immensely proud of the exceptional professionals we hire to maintain our community, so we are extremely surprised by your comments. We believe in open and honest communication between our management team and residents, so if you have questions or concerns about any aspect of our community, we'd be happy to discuss them with you to ensure your full understanding. To ensure you're comfortable in our community going forward, please contact our resident care line at 866-620-1130, so we can gather additional insight and share it with the respective team who can adequately address your concerns. Thank you for giving us a chance to make things right! We look forward to hearing from you and restoring your confidence in us.January 25, 2020

It's unfortunate that your perception of our community has deteriorated since our management change. Although there have naturally been adjustments to our policies and procedures, we remain committed to providing excellent service and clear communication. Were so sorry to hear that we fell short of that goal in your case, but please know we're working on improvements as we speak. Feel free to call 866-620-1130 if you'd like to talk more about this, and we wish you well in your new home.January 17, 2019

We appreciate your honest feedback about your experience here. We do our best to ensure our residents have a full understanding of their contract terms prior to move-in, but it seems there may have been a miscommunication in this case, and we apologize for the inconvenience caused by this as well as any other lapses in our service. Please call 866-620-1130 so we can resolve these issues in a timely manner. Thank you.January 08, 2019

Thank you for letting us know about issues you encountered with your apartment upon move-in, as well as negative experiences you've had with our staff and management as a resident since. Providing our residents with a comfortable living environment is our top priority, and we regret to hear that our service isnt living up to your expectations. We'd be happy to discuss this situation and find a suitable solution right away. Please give us a call at 866-620-1130 at your earliest convenience.June 01, 2018