The Point At Park Station

Point at Park Stations does an excellent job maintaining the building and grounds. They maintain landscaping practically every two weeks if not every week. Maintenance request are handled in a reasonable amount of time. Point at Park Station does a excellent job with doing annual inspections of the apartment to inspect HVAC and working order of appliances. The community and quiet and respectful.

It's a good place to live. It's close to the station (2 min walking), good amenities, nice neighborhood.

If I could give less than one star, I would. I have been a resident of Park Station since August 2015. When I signed my lease, this place was still advertised as a gated community. My husband and I moved here because it was close to the VRE (as I commute to DC) and it was a considered a gated community so I felt a little safer. Unfortunately, the gates may have worked once throughout my entire time living here.
This place is also infamous for having hidden fees. Just this past summer we were getting a $35 fee added unbeknownst to me. This fee wouldn't show until after I paid my rent since I prepaid it every month. We soon learned we were being charged for not having renters insurance when we did. We had to contact management to have it rectified. No one from the front office contacted us requesting this information. We were just being charged and the line item didn't state for what.
We were also charged two $75 fees on top of our monthly rent. When the website timed out and didn't show our payment as going through, we went through the payment process again to soon realize they both were accepted. Accordingly, no one wants to pay rent twice so we called the front office and was told that they couldn't do anything and that we should call our bank to stop it. As someone whose worked in banking, we knew that placing a stop payment would prevent the rent from coming out altogether.

The exterior of the buildings need more care. Power washing needs to be done more frequently. The tenants don't respond as they should when asked to clean their balconies, and remove things that do not belong. The pet control can be a problem. The dumpster area is horrible..always a mess, and the door hasn't been working for months. The gate issue went on for almost a year. Part of our lease gives us a gated community and we expect this, just as mngment expects us to respond asap.

I believe the increase in rent is too high, to renew every year. It makes residents really reconsider whether or not they will be staying. This year due to the increase in rent im unsure if i will even be considering staying as the expense to live here is just going to continue to go up.