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The Point at Dulles

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13690 Legacy Circle, Herndon, VA 20171

Ratings & Reviews

The Point at Dulles

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Overall Ratings
(84 Ratings)

53 Reviews for The Point at Dulles

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Rude customer service.


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We sincerely regret that our customer service has not exceeded your expectations. Our staff members are all professionals dedicated to service excellence, and we strive to provide our residents with exemplary care and attention. Please allow us the opportunity to regain your confidence by sending an email to [email protected] Thank you.




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Thanks for your five-star rating of The Point at Dulles! If there's anything we can do to enhance your stay with us, please don't hesitate to reach out. Have a great day!


worst apartment community. Rude management, rude maintenance staff. parking problem. very old apartments. appliance problem. bugs and cockroaches problem, visitor has to pay $5 per day for parking or else get towed.


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Certified Resident

The customer service from everyone that works in the office is exceptional. The response time to maintenance issues, questions and billing is unmatched; all issues get resolved almost immediately. The office staff is also very friendly and knowledgeable and take pride in their work. The grounds are always very well kept and clean; probably the best neighborhood I have ever lived in, everyone that I have encounter is very friendly and respectful of one another.


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Certified Resident

In the year I lived there, the trashman refused to take more than 2 pieces of trash off my front door, the heat was off for weeks at a time (during the winter!!), I was without water, heat, and electricity for 48 hours during a snow storm. The office has horrible communication, they never reimbursed me for any of the damage done to my apartment from the water damage, they never reimbursed me for the hotel stay I paid for since I had no water or heat for days. Worst apartment complex ever!!


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Apartment Features

Air Conditioning
Cable Ready
Ceiling Fan(s)
Garden Tub
Gas Range
Island Kitchens
Loft Layout
New/Renovated Interior
Oversized Closets
Vaulted Ceilings
Washer & Dryer In Unit
Garbage Disposal

Special Features

Disability Access
Short Term Available
Corporate Billing Available

Community Features

Accepts Credit Card Payments
Accepts Electronic Payments
Basketball Court(s)
Business Center
Emergency Maintenance
Extra Storage
Fitness Center
Green Community
High Speed Internet Access
Pet Park
Public Transportation
Swimming Pool
Tennis Court(s)
Wireless Internet Access
Conference Room
On Site Maintenance
Pet Friendly

Additional Features

Resort style swimming pool
Cyber cafe for comfortable web surfing and ...
Community tennis court
Coffee Bar with Complimentary Coffee
Park and Playground Area
BBQ Grill and Picnic Area
Valet Trash
24-hour Emergency Maintenance

Property Details

The Point at Dulles

TREAT YOURSELF TO SOMETHING EXTRAORDINARY AT THE POINT AT DULLES. You insist on perfection - and at The Point at Dulles, that's exactly what you'll find, from the interior of your apartment home to our exemplary service to its ideal location. Satisfy your desire to have things exactly the way you want them in one of our 17 unique floor plans that include lofts and townhomes with attached garages, in a highly coveted neighborhood that will exceed even your highest standards. Live with your best foot forward in a residence whose features and finishes rival those found in Northern Virginia's luxury custom homes. Keep your professional (and personal) connections humming at The Spot: Interactive Cyber Cafe. The Point at Dulles offers Free Shuttle Service to the Silver Line Metro. Select from Northern Virginia's finest offerings. Please call for an appointment today.


Carson Middle School

13618 Mclearen Rd
Grades 7-8 | Public
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Westfield High School

4700 Stonecroft Blvd
Grades 9-12 | Public
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Lutie Lewis Coates Elementary School

2480 River Birch Rd
Grades PK-6 | Public
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Mt Pleasant Baptist Church Christian Academy

2516 Squirrel Hill Rd
Grades PK-1 | Private
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No Rating

Play And Learn At Dulles Corner

2355 Dulles Corner Blvd Ste 110
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No Rating
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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