I was looking for a 3bd. It is in a beautiful location. The clubhouse is even beautiful. It wasn't the correct size for myself and my family. Tytianna, I know I spelled her name wrong, but she was a Gem. Thank you for the tour.
This is by far the absolute BEST apartment complex I have ever lived in. The new management team is wonderful. I moved in without any problems. My apartment is absolutely gorgeous and apparently very rarely available so I was blessed to get it. The location is near everything. My job is a 4 minute commute. They have valet trash service, housekeeping keeps the hallways clean, no smoking in the apartments, no rowdy neighbors, they are very very pet friendly and I really dont have any negative comments.
Apartments advertised as luxury but aren't that luxury. Complex doesn't believe in drawers for cabinetry. Complex very subpar. However the layouts are nice and handing full-size appliances. Everyone who has been to my apartment loves the floating island. Amenities could be somewhat better. No stop signs in the complex either....
I WOULD HAVE LOVE TO STAY THERE I WISH APT COMPLEXES WITH WORK WITH PEOPLE THAT HAVE LOW CREDIT SCORES
I am a current resident of this complex. What strikes me as odd with this community is that it has the trappings of a premier community yet basic amenities and other things aren't attended to at all.
I've submitted multiple maintenance request regarding water pressure in my unit only to have the maintenance man say "that's just how it is". Bearing in mind that after the 2nd visit he found an issue with the bathroom sink that increased the water pressure there.
The second issue is the fact that residents are required to signup for a trash service. In my unit the dumpster is directly outside the front down, however for whatever reason the management forces compulsory use of this service "because we want to avoid bug infestations". Here's something for the management - Roaches come from a messy unit and not just trash.
Another item that has caught my attention is the amount of dog dropping that is all around the premises. The fact that there is so much is bothersome but it's not picked up by the grounds staff and residents continue to let their animals leave their waste all over. It is disgusting and unsettling. This seems to come more and more from the younger demographic staying at the complex.
Lastly is the handling of snow... I've been fortunate enough to have been in the area to witness 2 snowfalls in the 2017-2018 time frame. During both times ice and snow covered the roads and sidewalks around the unit, it was days into the last drop of snow until anything was done about the sidewalks. Since the roads were not addressed other residents left their stuck cars in the middle of the road for days to come. This presented an additional challenge in trying to navigate in and out of the complex which could have been avoided if someone salted the complex roads.
All in all this complex is absolutely abysmal, having to pay for add-ons like ceiling fans and light fixtures is ridiculous. I do not recommend staying here in fact run as far as away as possible.
Pinnacle Apartments offers spacious, luxurious one, two and three bedroom apartments in Hampton, VA. Floor plan options include deck, sunroom or patio. Our community offers a dog park, cabana area and resort-style pool.Located conveniently off I-64 and within walking distance to the Hampton Coliseum and the Peninsula Town Center. The amenities available to our residents are unparalleled and offer the best features of modern community living!
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