The only good thing about this place is the location close to the base. Despite looking nice outside, the inside is outdated.. I was warned by another tenant that the property manager strategy is to keep your deposit and here I am a year later saying the same thing. Run for the hills and do not give this place your business.
When I moved in 2 years ago to Falcon Creek I was amazed. The apartment was beautiful and the high ceilings and crown molding were added bonuses. I have a 2 bedroom 2 bath on the first floor. Some of the amenities are awesome: the pool, fitness center, car care area, and the walking trails. Maintenance is very quick to come and fix anything that is wrong. They also keep packages for you in the office. That is about as far as the nice goes.
The bad points far out weighs the good. While they offer pest control, the spiders run rampant and was told spiders couldnt be treated for. My back patio sits useless. Cant open the door for fear of bugs entering the apartment. Pet owners dont clean up after their dogs and they let them run off leash. The promised new dog park has never happened. The only dog run is a gated area behind some garages and it floods. The security gates work part time or are not at all. The trash compactor is always full. Some lights in the parking lot have never been replaced since I moved in. They have so-called fiber optic internet which is either slow or not working. The only tv provider you can get is directv thru the apartments. There is no getting Verizon or Cox. The included tv channels are not even worth watching.
The front office, from the leasing agents to the manager, have bad attitudes. They say they are there for you but they are not. For example, Several times I have complained to them about loud radios after 10pm during the week and they have done nothing. Also, they are extremely rude and will lie to you and refuse to put it in writing. And beware moving in, they have move out fees that they dont tell you about till you sign your move out notice. Im not going to renew my lease but am moving out. This complex was a great place two years ago but it has gone down hill fast
Apartments are very nice but that is not enough to make me stay. So maybe not better places to live but certainly better staff and management. I have been a resident for 2 years and all I can say is that when complex changed ownership it went downhill fast. From the now required tv and cable (sucks) to and most especially the office staff. They are so rude and antagonistic it is not funny. They are nice and helpful until you sign the dotted line but then forget it. They could care less about helping you. Forget your lease and what it says you are required to do because they will change it on you in a heartbeat and then lie to your face and say it was in the lease. When you question it they say we never said that. Moving out as soon as soon as lease is up. Can not take another year with this management
I loved the place. We we walked in the door the lady greeted us. She was very very nice. I think her name is Holiday. The apartments were very spacious and suited all my requirements. It is in my top 3.
Have lived here about 2 weeks and already very impressed with the staff. Debbie, Holloday, CJ and Ashley are very friendly and efficient with any questions or concerns we have had. The Maintenance Staff have been very quick to respond to work orders. If the past 2 weeks have been any indication of how it will be living here, I will be very happy.
Imagine an apartment community that understands living is not just about an apartment. Falcon Creek Luxury Lifestyle Apartments, in Hampton, VA, is an inspired apartment community that combines upscale, contemporary design with unique 5-star amenities to create a truly ideal living space. Surround yourself in luxury with our lakeside resort-style pool with cabana, work out in our fitness center or create a culinary masterpiece in your gourmet kitchen. Falcon Creek Luxury Apartments is a dramatically different place where style and lifestyle meet. Its about immersing yourself in a world that truly indulges your lifestyle. Experience the finest Hampton, VA apartments at Falcon Creek Luxury Lifestyle Apartments.
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