Customer service was very poor. My first visit I was not acknowledged. My second visit they were very short with me and gave me false information regarding prices and availability. I sent someone else in to inquire about the property just to see if they were treated differently. It was like night and day. They were acknowledged and not rushed. Due to poor customer service I would not recommend this apartment to anyone.
We love this place!! England Rum N. has exceptional service A caring staff, affordable pricing, and spacious apartments. The maintenance company, Hercules has dedicated workers like Mr. Wigberto, Whom are professional and dedicated to provide excellent service, I highly recommend England Run apartments.
I'm sister has been living here for two years and the poeple that run the the day to day staff is not organized when it comes to rent and trash the kids outside all hours of the night. Also the police are always there three times out the week.
DO NOT LIVE THERE! We have to break our lease for our safety sake. Bad neighbors harassing us: blasting music all night, tossing cigarettes in front of our door and on our balcony, blocking our pathways and apt staff DO NOTHING but send us a notice! Do not let them deceive you with nice apt and etc.
It takes way too long for maintenance orders to be completed and the staff has a "tough luck, we don't care" attitude. We were shown one apartment and not told our lease was for another one that we had never looked at or talked about and was swarming with cockroaches at move in! We've alerted our social worker and other channels about these issues and hope to move when our lease is up.
Nestled in a charming grove of tall trees, you will find that England Run North has all that you are looking for in an apartment home. England Run North offers four spacious floor plans of two and three bedroom apartment homes. Each home boasts two full baths, an abundance of living space, walk-in closets, full size pantry, monitored intrusion alarms and outside storage. Each apartment home is well appointed with plush wall to wall carpeting, mini blinds, full size washer and dryer included as well as lavish accents uncommon to apartment living. In addition, our amenity package will spoil you and your family. Our community clubhouse building features a sparkling swimming pool, exercise facility, TV viewing area and a children's play area. Add to this, our 24-hour emergency maintenance, our professional, friendly staff and you'll be proud to call England Run North your home.