Maintenance and management improvements needed.
Mice and roach infestations so bad you could see them in the daytime. We had a mold issue in all 3 bedrooms where the vent would leak water causing black mold on the drywall and flooded carpets causing us to sleep in the living room for safety while it dried. Our last day there was Sept 17th. On September 14th we called the leasing office to come do a walk through to cover our butts so we didn't get any shady move out fees. The gentleman came did a walk through and told us everything looked good and that it was normal wear and tear. We moved out September 17th, and this morning I get a $1200 invoice for the carpet and walls! I call the rental office and guess what? The leasing agent that gave me the thumbs up no longer works for UDR! The leasing office says to call Colorado which is the corporate office. So I call there explain the situation and get told tough luck if the employee isn't there there's no proof? On top of that the people at corporate had a very rude attitude and spoke down to me with an antagonistic tone both times I called. Avoid this place, you get what you pay for. It's sad that even the corporate office acted this way towards us.
You pay everything including your parking parking is not free and the unit is not really updated all is carpet
Excellent customer service... leasing office was very friendly. The tour I had with Fanny was very enjoyable.
Thorough walk through of everything. Very quick process - immediate results on background check. They were upfront and honest about costs and fees.
Circle Towers boasts an ideal urban location, convenient amenities, and stylish apartments in Fairfax, VA. Enjoy large balconies, spacious kitchens, walk-in closets, and thoughtful features. After commuting home from work, enjoy a workout in our state-of-the-art fitness center or get in a couple of laps in our Olympic-sized swimming pool. Circle Towers is pet friendly, offers a choice of surface or garage parking, and provides premier resident services. Just a half a mile from the Vienna Metro Station, Circle Towers Apartments is located minutes from Tyson's Corner shopping center, George Mason University, and Downtown Washington DC. For even greater convenience, several restaurants and conveniences are just a short walk downstairs from your apartment. Enjoy the prestigious Fairfax County Schools and the best of Northern Virginia at your doorstep. Visit Circle Towers today for a personalized tour of these stylish Fairfax apartments.
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