Why does the phone in the office never get answered ? Why does no one know how to respond to a voice message ? Answer an email once in a while !!! Call a customer back !! It takes days to get through to you ! Why would anyone want to live there with such bad customer service ???? Its so unprofessional to not answer the phone or at least call your residents back when they call you !! I hope corporate sees this and does something about it !!
This is a great living gated community with everything as advertised! Staff is competent and friendly, maintenance if needed is prompt and courteous! I have not noticed any deficiency in the quality of care to residents or property! Pleased so far after first month of residency. Great job Garden Springs and staff.
Excellent staff and community is always clean and beautiful!
Waiting list is crazy
Our experience with Garden springs was a wonderful one. We have a disabled daughter on a ventilator and Gardens springs did everything possible to ensure that all was in compliance in regards to her needs. The Management truly demonstrated at all times that they truly cared . It meant so much to us all.
Nicole the property manager was very supportive and loving to us. She truly is an asset to Garden Springs. Anytime I had a concern or a question Nicole was there too listen and was very caring and took action quickly to ensure all was taken care of. The maintenance lead Jonsey is truly the Best!! The few times i called maintenance, they were very prompt and jonsey always ensured that everything was in excellent working order . We cant stress enough how wonderful the entire staff at Gardens springs are. When it snowed they ensured the wheelchair Ramp was always shoveled and clear. In regards to the apartment, it was great. It was very big and spacious, lots of storage. The laundry room was huge. Not even our new home has such a big laundry room. lol
What attracted me To Gardens springs was the beauty of it. I just loved the location. Its so peaceful and quiet. Its so away from the nosey traffic but close enough to a Walgreens and CVS
As a spouse of a retired Military, we lived in many countries and states, snd i must honestly say that Gardens springs is a Gem of a place. The Management i just cant stress enough how awesome they are. We miss miss them especially Ms Nicole. they have free breakfast for the tenants every month among other activities for the kids. The pool was clean and they have a nice big grill after a nice swim.. For those looking for a gym, who needs to pay for a membership? the gym is perfect size and there to use. We highly recommend Gardens Springs.
We had a wonderful experience there while it lasted. Our journey ended due to having a home built. But with us we carry beautiful memories. Thank U Garden Springs.
Luv, Medina Family
Life in the gardens...A gated community nestled among wooded acres of natural beauty, Garden Springs beckons you. Experience "a touch of Tuscany" at this exceptional apartment community. Spacious & unique 1, 2, & 3 bedroom homes with classic modern comforts including breakfast rooms. And, impeccable amenities include a grand clubhouse, resort-style pool, state-of-the art athletic club, cyber cafe and more...your private sanctuary. Voted Richmond Magazine's "Best Apartment Development in the Suburbs"
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