Beautiful newly renovated apartment homes! Under New Management by PRG Real Estate! Located on 26 acres and nestled among towering redwood trees, Ashton Creek is a peaceful rental community in Chester, Virginia. Ashton Creek is conveniently located just minutes from I-95, Highway 144, and the greater Richmond area's many elegant restaurants and premiere shopping hubs.Featuring one, two and three bedroom apartment homes with spacious floor plans, and private patios/balconies, Ashton Creek is a pet friendly community with a sparkling swimming pool, grilling area, tennis court and volleyball court.Our professional management team works diligently to give our residents the attention and service they deserve. Convenient access to Greater Richmond's pleasures and a friendly management staff make Ashton Creek a great place to call home!
This place over charges for the type of customer service it provides. They hit you with unnecessary charges but takes forever to come out and fix anything. I was without water for 2 days and they couldnt explain why nor thought of it as an emergency. They really need to get theirselves together or lower the rent.
I wish I could give this apartment complex I higher rating, however, after being without air-conditioning for going on 5 weeks now, I have had enough. The staff does nothing but make excuses and the maintenance staff appears to be incompetent at best. I am happy to say that I am moving out and will not have to endure the rest of the summer without AC. I do not recommend this apartment complex to anyone.
I give this complex a 2 stars based on schools. The complex changed management 4 times within the last 3 years. The leasing and maintenance staff do not have customers services abilities. The maintenance staff reports tickets completed without doing them. Everyday the property rules and regulations are being made without residences being informed. I cant wait to leave now my child graduation.
Old appliances runs the electric bill very high. Heat pump which is from '83 cost us $200/m for a 2nd floor 1/bdr apt @ 70F. Thankfully the apartment never goes below 65F so we just turn the heat off...yet it still cost us $120/m for the fridge (leaking '87)which is kept at 40F to save money w/ no heat. Hot water tank barely gets hot. Mold seems to be a problem around windows. Took 3+months for maintenance to fix the fridge leak & light switch. I will be looking for new unit or complex.
Initially, the customer service from the maintenance staff and front office staff was absolutely horrible. Maintenance request, the office staff would loose them & it would take 5 months to fulfill them. There have been various changes in staff in which it definitely got worst before it recently seems to be getting better. Its frustrating as a resident to have to be patient during the changes I am hoping that the new staff will continue to thrive in providing better service to the reside