Bad place to call home!!! My building has a roach infestation. Ive been dealing with it for 6 months now. All they do is spray and make excuses. The manager even told me that they are just wood roaches, and dont hurt. Who wants to live with roaches all in their cabnits and kitchen??? Especially when you are giving up $1000+ a month for rent. Im not going to mention the ant problem in my front bedroom. Or the mold in my bathroom. Or the fact that my car got broken into. Or the lack of consideration from the leasing office. Pay attention to reviews. They are real. When I moved here 4 years ago, the reviews were low, but I thought everyone has different experience. No guys, its not true. Take into consideration what past and current residents has to say.
I have read other reviews about Ashton Creek and I have honestly lived here twice with little disruption. It is tucked back into a wooded setting and is extremely quiet. I understand the apartments are almost 30 years old and have a vintage feel but the renovations the management company put in are very modern and bring the apartments back into what the demand these days are. Wood floors through out with carpet in bedrooms, new kitchen appliances and countertops. You get what you pay for and the Maintenance and management staff are very nice and approachable. They host a lot of resident events to really try to give more back to the residents and I wish more residents took advantage of the events because they really allow us to come together and talk and meet our neighbors. If youre looking for flawless, brand new apartments in Richmond be prepared to spend $1500 on a one bedroom a month, but the price is adequate for the finishes and area for Chester and meets all my wants without the hefty price tag allowing me to live a more beautiful life.
This place over charges for the type of customer service it provides. They hit you with unnecessary charges but takes forever to come out and fix anything. I was without water for 2 days and they couldnt explain why nor thought of it as an emergency. They really need to get theirselves together or lower the rent.
I wish I could give this apartment complex I higher rating, however, after being without air-conditioning for going on 5 weeks now, I have had enough. The staff does nothing but make excuses and the maintenance staff appears to be incompetent at best. I am happy to say that I am moving out and will not have to endure the rest of the summer without AC. I do not recommend this apartment complex to anyone.
I give this complex a 2 stars based on schools. The complex changed management 4 times within the last 3 years. The leasing and maintenance staff do not have customers services abilities. The maintenance staff reports tickets completed without doing them. Everyday the property rules and regulations are being made without residences being informed. I cant wait to leave now my child graduation.
Beautiful newly renovated apartment homes! Under New Management by PRG Real Estate! Located on 26 acres and nestled among towering redwood trees, Ashton Creek is a peaceful rental community in Chester, Virginia. Ashton Creek is conveniently located just minutes from I-95, Highway 144, and the greater Richmond area's many elegant restaurants and premiere shopping hubs.Featuring one, two and three bedroom apartment homes with spacious floor plans, and private patios/balconies, Ashton Creek is a pet friendly community with a sparkling swimming pool, grilling area, tennis court and volleyball court.Our professional management team works diligently to give our residents the attention and service they deserve. Convenient access to Greater Richmond's pleasures and a friendly management staff make Ashton Creek a great place to call home!