When I originally moved here the staff was wonderful and I loved my apartment. However, in the 4 years that I lived there they staff was replaced and is TERRIBLE. I have never dealt with a more unprofessional leasing office in my life. They lied on numerous occasions as well as hung up on me when I called to share my grievances. The move out process has been ridiculous. They forced us to move out 3 days early due to their own mistakes in leasing our unit too soon and have yet to refund the money overpaid as well as trying to double charge for that time. Over the course of 4 years we went 2 8 week periods of time without a washing machine as well additional 2 week period of time. Due to incompetent maintenance of the main water line, we also went approximately 10 weeks Monday through Friday during the day with no water on top of the approximately 20 occasions where the water was turned off all day for "maintenance". The entire building also has an infestation of roaches. If you value your money and your sanity, stay far away from this apartment complex and their terrible staff.
Side note- the maintenance staff was great and always very professional.
this place very run down and dirty. floor looked as if they had been there as long as the apts. The renovated apt was not what you expect for something being recently renovated bedrooms are small the price to rent the clubhouse is a joke and every room the claim they have to offer example business room movie room all closes when the staff leaves for the day how can you offer that to your tenants when most tenants dont get hm from work until 5pm or after. the worse the price and move in date kept changing from what they have on the website to when you call to when you cm see the apt up until the end of your tour. I would not recommend anyone to move in there and Iam not even a tenant I hate to see what the tenants have to go through there. Oh and the price of the apt even was going to change on our move in date. this was defiantly not for me. All I can say to someone is keep looking there is other place nicer and more affordable out there thank God I did not let this place trap me. Oh one more thing pay attention to all of the fees to move in including deposit
Very friendly staff
I would never recommend anyone move in due to the maintenance of the buildings are very poor the outside are dirty stains on the landing/ dead bugs everywhere and when you put in trouble ticket it takes weeks to get someone to respond...and its never in a timely manner but the office demands rent be paid on time but there service is never on time.
I love my apartment. the community is in the perfect location as well. The office staff is great :)
Like all Bonaventure Residential Communities, The Amber Apartments is much more that just a place to call home; it's a way of life. Our professional Management Staff offers you Platinum Service. The Amber Apartments offers an endless list of extravagant amenities for you to enjoy. With a wide array of 1 and 2 bedroom floor plans in Chesapeake, we are certain you will find one to meet your needs. From the modern designs to the beautiful accents throughout, no detail was left behind. Our community is conveniently located in Chesapeake - across the street from the fire station, police department, just minutes from Greenbrier Mall, Greenbrier County Club, area schools and places of worship, and a large variety of great restaurants.
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