At University Heights, we've thought of everything, so you don't have to worry about anything. From providing facilities for living well to services that make your life easy, UHeights is the place where everything is at your fingertips. Our Charlottesville apartments offer easy access to major travel arteries, shopping, restaurants, and services. University of Virginia grounds and Darden Law School are also within walking distance.
I think Uheights is a wonderful place to live. The people who work in the office are wonderful and the maintenance guys take care of everything. It is an incredibly comfortable place to live.
The staff (office & maintenance) are always polite friendly And helpful The grounds are kept well maintained Nice mix of cultures
Living arrangements were fine, for that I give two stars. After move out there was no attempt to contact us made in order to pay for damages until we received summons from an Attorney. Yet, we received emails and phone calls from them regularly as tenants. Needless to say this could have been handled much more professionally. They still refuse to disclose the damages and the reasoning to charge us twice our deposit.
This would be excellent except for the bus service. We rented based on your advertised claim that there is bus service provided by the University. That is not entirely true. There is bus service while classes are in session and never during the weekend (though other apartment complexes offer it). For most of the year there is no bus service. That is unfortunate and you should not make the claim - or- as with other apartment complexes provide year round service.
The apartment complex has a terrible maintenance request process; they really need a system. The complex is also dirty and does nothing about complaints about cigarettes and trash covering stairwells. The complex advertises to students, but is filled with large families. The complex does not enforce its own rules about broken down vehicles and smoking/drinking/loud music at the pool. The laundry room is nearly always dirty and the machines broken. We are moving out for these reasons.