Very curtious staff, very professional staff maintenance is quick to respond and have never had an issue that wasnt fixed quickly or completely.
(they even remembered my birthday)
The neighborhood is great, I love the fact that the apartments are centered in the heart of Ashland. Walking distance to most shopping outlets, and not too far from Virginia Center Commons Mall. The landscaping is gorgeous and far above par. The apartments themselves are a bit older, but have been maintained well, and any requests made by residents are promptly answered by the office and maintenance, which is a big plus!
Was treated poorly by management
Used to love living here but since new management has taken over the "home and community" vibe is gone. Business hours have changed so having to make phone calls to the leasing office where half the time phone calls aren't answered and when they do call you back it's a day later after to call them again. I've had a pest control problem for two months with no urgency in a resolution. Packages can no longer be delivered to the leasing office because "they no longer have time to handle that". Meanwhile I've lived here for the past 8 years and the previous employees and office manager had plenty of time to hand us a package. So now my packages are left in plain site at my doorstep all day long. Needless to say, I'm anxious to move somewhere I don't have to live with unwanted rodents in my kitchen.
The apartments are ample size, it is quiet, good maintenance, like the pool area and playground for children.
UNDER NEW MANAGEMENT! RENOVATIONS HAPPENING NOW! Ashland Towne Square Apartment is a warm and friendly community that complements the lifestyle of those who choose small town charm. Conveniently located near shopping and restaurants, Ashland Towne Square is in close proximity to many points of interest. A variety of entertainment including a skating rink, miniature golf course, town park, and a theater are all nearby. Ashland Towne Square is the perfect choice for your style of living.