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The staff are very professional and support residents very well. Location of Buchanan was very important in selecting a residence. Value for my money.
The staff is just wonderful and the women in the leasing office are the best we have had.the events they plan show how much they want to please the residents.
As a longtime resident who has lived here for 5 years, I cannot find enough words to describe how unprofessional and incompetent this building's management office folks are... Today I tried to escalate a public health concern to the Management office, not only they were rude and have refused to listen to me, but Shelly, the office rep, (who is famous in her own way by always being rude to the residents) called police on me. So, this is how they communicate with their concerned residents. This is the worst place I've EVER lived. The only reason why i'm stuck here because moving out from - just like moving in to - this miserable place is a real NIGHTMARE. Stay away unless you've willing to waste your precious time, (and i'm not even talking about money) and health trying to communicate with such unprofessional ppl....
Great location and good prices
The place two major pipe burst. The lobby a mess and constantly turning off the water. The heat is still in April and the apartment is hot. They are turning air conditioner on until May 15. Miserable! When i first moved the place had a water damaged vanity in the bathroom. It deteriorated the apt was not ready. I had no but to take it weeks later they replaced it. The lady in the rental office had major attitude fine until you sign. Grumpy! I could keep going. Keep looking just not worth it here. So disappointing.
2014 PACE Award Winner - Judge's Choice in Virginia
To enter The Buchanan is to experience the tradition of warmth, elegance and beauty that has become the hallmark of one the most luxurious Arlington apartment communities. From the new fitness center to the billiards room, no detail has been overlooked. Great Arlington apartments, great service and the amenities you deserve. All at a location that's exactly right, exactly where you want to be.
Lease terms are variable. Please inquire with property staff.<BR>Dog Policy: $60.00 pet rent. $500.00 non-refundable pet fee. Restrictions: Breed and Weight Restrictions<BR>Cat Policy: $35.00 pet rent. $500.00 non-refundable pet fee.
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