While the building is nice and new, the leasing office and management team are less than helpful and really impact the experience of living here negatively. The amenity fee, which is quite high at $500, covers basically the gym and some TVs (which are forcibly shut off by 10 pm every night) and the living room space, available to rent, is exorbitantly high priced, at $ 100 PER HOUR. Parking is also very expensive for the Arlington area. The leasing office is closed sundays, and only open from 9-6 on weekdays which is extremely unhelpful for anyone that works (which is most people that can afford to live in this building) they are also highly unresponsive to emails and calls, and very much focused on getting new residents vs. serving the ones they have.The management team has without a doubt had the most negative impact on my living experience here, unfriendly, unhelpful and very condescending. A bright spot is the maintenance team, all of whom are super helpful and very friendly.The location is good, but everything else could be a lot better.
The building is very nice but the management is horrible with incredible turnover and they consistently lie and are deceptive. It is not worth paying a premium for the stress.
My rating is more a 2/5 stars for value. Overall, the apartment would be great if there wasn't an obvious lacking need of someone onsite more often.
For the price they charge here there should at least be a 24 hour concierge on site, but alas there is not. As a result I am now writing this review at 12:30 in the morning because of another unit blaring their music at this hour. If this complex (which charges higher than others in the area) wants to stay consistent with the market, they should have someone here 24 hours, not only to deal with minor issues but also for security. I don't think there is another apartment complex near this area at this price point that does not have someone 24 hours. Anyway I digress.
For inconveniences such as music blaring throughout the hallways past midnight, calling the "apartment emergency" only line feels excessive. For the price I am paying, I should just be able to go downstairs, tell the concierge what's up, and ask them to politely tell these people who think its ok to blast music at this hour to turn it down. Instead I am sitting here with ear plugs in just hoping to fall asleep...yeah dont move here until they fix this. You are paying too much money to be kept up by all the party bros who move in here.
PS - ear plugs are not strong enough for this issue.
An amazing place with unbelievable convienance! This is my first time moving into a well established apartment complex and this place is just hands down amazing. I mean there is a fresh seasonal garden on my rooftop, endless room to do activities, a gym that I can/would never get tired of, food/snacks at my own convienance downstairs, up to date travel news on my way out and a lend room where I can borrow anything from pots and pans to sports equipment. Thats not even everything. Also get this, they havent even finished modeling the whole place. Im in love with this place and Im 3 months Im already thinking of extending my stay!
The place looks great and the apartment has all the amenities you might need. That said, everything breaks. The shower did not work the first couple of days, the water never stays hot, and we constantly have to put work orders in for everything. Even the "free" wifi that was offered did not work. Save yourself the trouble.
It's time for something new - a new way to live, a new space to connect, a new place to call home. It's time for the Ten at Clarendon. With innovative spaces, creative amenities and an emphasis on sustainability and technology, the Ten delivers extraordinary Clarendon apartment living.
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