Sullivan's Place is notorious for charging fees upon move out. Since our move out, we have been in contact with several current and former residents who have all stated that the management company has sought payment for issues that were present upon the move in date. During the signing of the lease they assure you that you will not be charged for pre-existing issues, or that normal "wear and tear" of the apartment will not be the responsibility of tenants, which is not the case. My hope is to prevent any other person from the making this mistake. Just a few miles away offers the same amenities and more affordable pricing.
DO NOT LIVE HERE! My daughter and I moved from Hawaii and rented the apartment before we arrived. Such a mistake!! We have been here two months and I have put in SEVEN service requests to have the AC fixed. It is August and the hottest days of the year and they just kept refilling it when it had a leak instead of replacing it (which they finally did after rescheduling three times). Then they started adding random charges to my rent! And don't get me started on the upkeep of the grounds... garbage laying everywhere, "secure" doors unlocked, people passed out in the stairwell! I can't wait until we can get out of this place!
Beckie was excellent! I moved across the country and she made my process seamless. Even though she was not working the Saturday I moved in she left everything for me with the weekend staff! Later the following week I contacted her for a tour and to address a few other concerns and questions and she was right there and had no issue walking nearly the entire property with me! Im less than a month in and Im happy! I moved in off a semi referral from a friend who lived there in the past whom I visited. So far so good!
This apartment is the worst apartment cheater
Caveat emptor. Don't do it. First things first: get everything in writing. Get clarification for your fees, what you're responsible for when you move out, etc. We just moved out after 15 months in a 2BR/2BA. I will say that everyone is pretty friendly (staff/maintenance-wise), so that's nice. But, they will CHARGE YOU FOR EVERYTHING. Parking spot, facilities use, sketchy unexplained water/sewer charges? Yep! Other residents will smoke (including a lot of weed) in the stairwells so everything smells. The parking deck is "secure," but recently cars had their windows smashed and all four tires removed. The list of stuff they will charge you for when you move out is huge, and they preface all this by saying, "We will clean for $150-250!" You must get everything essentially professionally cleaned or they will charge you. I've never had to clean my apartment before moving out...never. We painted three walls in the apartment, with the understanding that we'd have to paint them back to their original color when we left. Got the right paint colors from maintenance, painted the walls, and get a final move-out bill for $350 for the walls, saying that we smoked in the apartment. We don't smoke, and there are no photos for evidence that show there is smoke damage to the walls. When we painted, we also went around to all other walls and painted over any scuffs, etc. They also charged us $125 for four damaged mini-blinds. Again, no photos of any damage. I know for certain we damaged one blind, but not four. We were sent photos of the half down blinds (damage is at the very bottom of one set - so no way of telling damage). We have to call corporate to address this issue, and they got the smoke wall charges removed, but that's only because nothing was written down. They stayed firm on the $125 for the blinds, saying that because we ruined a part of one, they have to buy an entire set of them, so they match. The nice stuff: pool is nice, and maintenance was fine.
Enjoy remarkable amenities and luxury apartment living at Sullivan Place in Alexandria, VA. Our apartments boast nine foot ceilings, regal crown molding, and gorgeous designer kitchens and baths. Residents enjoy the thoughtful finishes, premier resident services, and access to convenient amenities. Work the day's stress out in our multi-level fitness center or relax it away in our resort-style pool. Our luxury Alexandria apartments also offer a basketball court, theater room, and on-site business center.Located just off of Edsall Road and close to I-395, I-495, and the Van Dorn Metro station, Sullivan Place provides convenient access to Northern Virginia and the Washington DC Metro Area. Take advantage of our free shuttle to the Van Dorn Metro station to ease your commute. Head into the District or around the corner to Pentagon City Mall for shopping and dining. Schedule your personalized tour today and come home to better apartment living at Sullivan Place Apartments.
Let me know when this property is back on the market