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Sullivan's Place is notorious for charging fees upon move out. Since our move out, we have been in contact with several current and former residents who have all stated that the management company has sought payment for issues that were present upon the move in date. During the signing of the lease they assure you that you will not be charged for pre-existing issues, or that normal "wear and tear" of the apartment will not be the responsibility of tenants, which is not the case. My hope is to prevent any other person from the making this mistake. Just a few miles away offers the same amenities and more affordable pricing.
DO NOT LIVE HERE! My daughter and I moved from Hawaii and rented the apartment before we arrived. Such a mistake!! We have been here two months and I have put in SEVEN service requests to have the AC fixed. It is August and the hottest days of the year and they just kept refilling it when it had a leak instead of replacing it (which they finally did after rescheduling three times). Then they started adding random charges to my rent! And don't get me started on the upkeep of the grounds... garbage laying everywhere, "secure" doors unlocked, people passed out in the stairwell! I can't wait until we can get out of this place!
They are incapable of handling daily operations and customer service. I previously worked in property management for 13 yrs., and am astonished with how poorly these folks manage this property. June 6th 2018 management team decided to have an employee party on sight at the club house, and it involved alcohol. Talk about unprofessional! About half the staff were completely wasted going in and out of the office in front of the residents! Call box for multiple buildings never worked from day one even after complaining about it multiple times. Residents were not able to let guests in or food delivery people. Apartment front door lock failed to lock 3 times and mgmt. and left my apt open while I wasnt home for hours. Apt never dropped below 80 degrees my entire lease term, even in December, never used my heat, and my apartment was still a natural sauna! Complained numerous times to no avail. Parcel Pending Package system- not enough lockers for amount of apartments; carriers dont deliver packages, and leave them where ever they feel like it. Mgmt. refuses to speak to carriers to direct them on what the procedure is for delivering packages. Elevators are always broken for long periods of time. May 2018, my buildings elevator never worked. No ground maintenance, so theres always broken items, and trash everywhere. Landscaping is atrocious. Garage doors never close when they are scheduled to close, allowing anyone and everyone to park inside leaving no spaces for people who actually live there to park. Billing Issues was overcharged on more than one occasion. Management is incapable of handling customer service issues, leasing staff as well as mgmt. are rude and unhelpful. Move/out date scheduled for 8/19/2018.
Beckie was excellent! I moved across the country and she made my process seamless. Even though she was not working the Saturday I moved in she left everything for me with the weekend staff! Later the following week I contacted her for a tour and to address a few other concerns and questions and she was right there and had no issue walking nearly the entire property with me! Im less than a month in and Im happy! I moved in off a semi referral from a friend who lived there in the past whom I visited. So far so good!
This apartment is the worst apartment cheater
Enjoy remarkable amenities and luxury apartment living at Sullivan Place in Alexandria, VA. Our apartments boast nine-foot ceilings, regal crown molding, and gorgeous designer kitchens and baths. Residents enjoy the thoughtful finishes, premier resident services, and access to convenient amenities. Work the day's stress out in our multi-level fitness center or relax it away in our resort-style pool. Our luxury Alexandria apartments also offer a basketball court, theater room, and on-site business center. Located just off of Edsall Road and close to I-395, I-495, and the Van Dorn Metro station, Sullivan Place provides convenient access to Northern Virginia and the Washington DC Metro Area. Take advantage of our free shuttle to the Van Dorn Metro station to ease your commute. Head into the District or around the corner to Pentagon City Mall for shopping and dining. Tour today! We are currently offering self-guided tours and virtual appointments.
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Our lease terms are: 3 - 14 month lease terms available. (Please note that lease terms may vary, are subject to change without notice, and are based on availability. Inquire with property staff for complete details).
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