Southwillow Apartments are located in West Jordan, Utah. Perfectly situated in the heart of Redwood Road, Southwillow Apartments are nestled amongst mature trees and a park-like atmosphere, creating a peaceful and tranquil setting in which you can relax. Our convenient location is within walking distance to shopping, public transportation, entertainment and dining. Come experience the best apartment living has to offer. For people looking for an active and balanced lifestyle, our community combines the convenience and choices of urban living with the comfort of a small town community. Our residents live, work, shop, as well as commute easily to the best jobs in the Salt Lake Valley.
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My husband and I lived here for a year.
There were various problems moving in, to our newly renovated apartment. Everything was done half-way. Examples: the floorboards were not on correctly, all the light fixtures were off center, there was water in one of the light fixtures, the piping on the tub was still exposed (they had forgot to place the spout and it was just a pipe). The cabinets on the inside were rough and gnarly, and the refrigerator DID NOT FIT. Every time it opened, the corner smashed into the wall, causing dry wall damage.
Although the location is a convenience, our cars got broken into multiple times - one time resulting in the ignition of my car being busted. Although legally they have no liability over that, I would have liked to see more security measurements put in place.
Overall the apartments were dark and damp. Ours barely received sunlight, and we had a mold problem. Although over all this place wasn't filthy, it wasn't the cleanest complex ever either. We did go swimming on a Sunday and a dead rat was found on the bottom of the pool.
They are NEVER there to answer the phone during business hours, and none of their voicemail are functioning (the operator says it doesn't exist).
In reality, the only redeeming factors about this place is its location, and how close it is to everything. If you are without a vehicle, most everything is in walking distance and there are two bus-stops. We never had any problem with neighbors, or any of the animals in the complex.
In reality, this place is too much money. We stayed in a 618 sq. ft. apartment, and our bill came to about $900 every month (after the rent, mandatory parking fee, and the trash). After utilities, we spent about $1,000 total a month, give or take. I realize that is not the end of the world for payment, but I felt it was a little high for the space.
Terrible place to live. Bad, unfriendly management. Dog poo everywhere. Noisy Neighbors.
Southwillow has been nothing but amazing. From the moment we walked into the leasing office to the tour of the apartment I instantly felt at home. The move in process was easy and stress free and the staff always makes me feel like I'm a priority. I recommend this complex to anyone and everyone looking for an apartment to move into!
Itï¿½ï¿½ s a good friendly community.
Southwillow apartments is one of the worst places I have ever lived. The staff is not responsive, the management is not helpful, and if you complain, she will talk to you like a child. I was sent a notice for a one-cent discrepancy in a bill. I went to pay the bill and was told that I could not pay with cash. When staff refused to be helpful, I became angry. It is beyond me how both the leasing agent and the manager at Southwillow could lack anything resembling critical-thinking skills. The manager interrupted me while I was attempting to explain my position, and even doubled-down on talking to me like a child. Wanting to have this stupid situation over, I obtained a one-cent money order; purchased for 69 cents. Only after, presenting the manager with the one-cent money-order was I told told there was a book-keeping error. The manager's excuse for treating me so poorly is that she believes that she already has too many customers she has to deal with. This is the second time in less than a month Southwillow has gotten their book-keeping wrong. Save any receipts, because these folks are not trustworthy. I highly recommend you take your business elsewhere.