When I first moved in this place was AMAZING! The front office staff was friendly as well as the manager. She was firm but fair and was on task. They have always kept the grounds looking beautiful minus the forgotten back building. The maintenance staff are always nice and have even helped me a few times with my car. Seeing how these are section 42 low income apartments you wouldn't expect them to be as well kept as they are.
NOW fast forward to present day and things have changed drastically! The manager/Cowboy properties well have taken away anything that used to be enjoyable about living here as well as any bonuses. We used to be able to enter a contest for $100 off our rent if we paid before the 1st ot the month. Now that is gone and replaced with a stupid kids coloring contest. Kids don't pay the rent people! I think they also have taken away the $200 referral bonus as I don't see the signs for them.
Quiet hours are from 9am-9pm yet the new garage company comes as early as 7am and the new law care comes as early as 8am. Okay, so I can't be loud or anything but, you as a property can? Makes sense! Also the new garbage service bins are tiny! And the yard care takes hours now because they have to use regular household lawn mowers where as the last company had industrial ones that took less time.
Noise complaints are an absolute joke here since on site security isn't here 7 days a week. They used to walk the grounds now they sit in their car or in the clubhouse watching TV. I have yet to see 1 walk the property at night anymore. Another budget cut I'm sure. Me and the basement neighbor have complained multiple times about our middle neighbors parties, yelling, screaming, breaking stuff, talking and laughing loud all hours of the night and yet nothing is done. Rent used to go up $15-20 this yr it went up $80!
Staff is great, landscape is clean and the 3 bdrms are roomy with storage.
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To qualify, your income must be equal to or below those in the chart based on number of persons living in the apartment.