Preston Hollow

This place is a scam. We went in early April to find an apartment, I paid Preston Hollow $329 for an admin fee and they took nearly weeks to reply to let us know if we had been approved. On top of this, no one answers the phones, they do not respond to emails quickly. After getting totally frustrated with not knowing if I had a place to live based on their lack of communication and administrative skills, Jeannette was totally rude on the phone and would not take in to consideration her employees horrible business efforts and would not refund me my $250. I am a college student moving from California and have NEVER had this experience with an apartment company. DO NOT LIVE HERE. They take your money and do not care if their efforts to make you feel comfortable moving are precise and quick. So now after having to find somewhere else to live based on Preston Hollows lack of communication, my fianc and I are out $329, that they are keeping our money. They informed us that someone was still in our unit, we were never aware we were approved so did not know apartment was being held due to lack of communication on Preston Hollows part as well. I am getting an attorney involved because of this. AWFUL administrative and business skills. Would not rent ever from here.

Information not consistent with actual property website in regard to pricing and availability

Great place....!!!! I like it

Would like to see the inside floor plan for one and two bedroom apartments.

It's a nice community. There are a few things that need improvement though.