Welcome home to Avana Grogan's Mill!
3-Month, 6-Month, 9-Month
Pro: Good location, close to work and shops. Con: Unprofessional and unresponsive leasing management. Unkempt landscape. Dryers donï¿½ï¿½ t dry clothes.
management team is courteous and friendly
My experience started as a positive one, but has been deteriorating because of my bug problems. I understand that there is only so much the leasing office can do about roaches, but the fact that they were not able to provide documentation of my apartment's bedbug treatment shows a huge lack of organization in the office. I just wanted the date of when the exterminator came out so I could know when to start panicking about finding more bedbugs in my couch, but they could not provide that information. They had to call the company to find the date, which they have not yet communicated to me. That's a liability issue for THEM, and honestly does not inspire a lot of confidence in me. The staff is still friendly and polite, and I like them as people.
Avana Grogan's Mill is in a perfect location, close to I-45 and all the amenities The Woodlands has to offer. The apartments are updated and appeal to the eye. The pools and fitness center are great accommodations for residents and they give everyone that chance to meet their neighbors. The rent is very affordable for the area and the amenities, which make it a great complex to live in!
I have been a resident for a couple of years. When I moved in the apartment was nothing like the model Floorplan I chose. My place has no lighting nor ceiling fans in bedrooms nor living room so be prepared to buy lamps. Roaches were bad and the apartment wasn't even cleaned. I had to exterminate my place for a year before the problem got better so I never really cooked in my own kitchen for a while. The centipedes were bad too. when I renewed my lease I ask for upgrades if any and touch up paint and they tell me I have to touch up my own apartment myself. I think the leasing office girls are nice but they really don't care when it comes down to it. Maintenance don't know what they are doing or don't fix the problem right. Manager sends emails to everyone asking if we need any ting done in our apt and I've replied several times and never got an answer. The leasing office never answers the phone nor response to voice mail or email. If I could afford to move out I would. Cops live on property or I see them here all the time, apts are pretty quiet, and seem safe but some of the neighbors around me are loud and trashy. Literally throw trash and cigs in front of my apartment.