Welcome home to Avana Grogan's Mill!
3-Month, 6-Month, 9-Month
No person in the world deserves to live in this place, unfortunately we still have a few months living in this disgusting place where cockroaches are our guests day and night, in our room, kitchen, bathroom, room, they are more numerous than us The worst thing that I can take away is the indolence of the team at the leasing office, we have not even received a call from the manager.
Pro: Good location, close to work and shops. Con: Unprofessional and unresponsive leasing management. Unkempt landscape. Dryers donï¿½ï¿½ t dry clothes.
management team is courteous and friendly
I have moved to the woodlands in June, and this is the most wonderful location for apartments! The apartments here are very nice and cozy! The leasing staff Kaitlyn and Kylie are very welcoming every time I go to the office, and the manager Tana is always so friendly and makes sure you feel at home here. I enjoy these apartments and I recommend them to anyone looking for an apartment here in the woodlands.
My experience started as a positive one, but has been deteriorating because of my bug problems. I understand that there is only so much the leasing office can do about roaches, but the fact that they were not able to provide documentation of my apartment's bedbug treatment shows a huge lack of organization in the office. I just wanted the date of when the exterminator came out so I could know when to start panicking about finding more bedbugs in my couch, but they could not provide that information. They had to call the company to find the date, which they have not yet communicated to me. That's a liability issue for THEM, and honestly does not inspire a lot of confidence in me. The staff is still friendly and polite, and I like them as people.