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The Venue Spring Plaza

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21145 Spring Plaza Drive, Spring, TX 77388

Ratings & Reviews

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The Venue Spring Plaza

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Overall Ratings
(99 Ratings)

21 Reviews for The Venue Spring Plaza

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Certified Resident

The drier was broken in the unit. Maintenance went in apartment 2 days in a row to only leave the same note TWICE stating " Hose is broken, YOU have to buy the new one". Then was very rude when I walked into leasing office to ask if I was responsible to buy the new hose.. Which of course Angela's answer was "No, She does not believe the resident should buy new hose for drier". This is not the first time he has failed to show good customer service when providing his assistance.


When reporting at 10PM that our AC was not working and was 80 degrees inside with a newborn and 3 year old he did not seem to care when calling the emergency hotline. ( an AC unit should have immediately been provided ) but stated he was going out of town in the morning so did not want to make the drive. Then forgot to mentioned it to Ricardo who I got ahold of the next morning to report the AC was still not working. Very unacceptable on his and the companies part. The AC was not fixed until the next day around 6/7 PM. But huge thank you to Ricardo who always made an effort to pick up the slack and provide great service!

08-16-2018

Was this helpful?
We're disappointed to hear of the negative experience you had at our location. I apologize for any miscommunication that may have occurred. I would greatly value the opportunity to discuss your concerns and work to turn your experience around. Please contact me at your earliest convenience at 281-353-5000 or by email at [email protected]

Regards,
Candi C., Community Manager

08-22-2018

Certified Resident

If you dont mind turning in a problem for 8 weeks before there is a resolution move on in

08-16-2018

Was this helpful?
We are disappointed to learn of your experience here at Venue Spring Plaza Apartments, but will take this opportunity to improve. I apologize for any miscommunication that may have occurred. I would greatly value the opportunity to discuss your concerns and work to turn your experience around. Please contact me at your earliest convenience at 281-353-5000 or by email at [email protected]

Regards,
Candi C., Community Manager

08-19-2018

Certified Resident

Each and everyone of the staff members bring something to the table to help better there community for there residents! Beyond thankful to have come across this place! Couldnt imagine living anywhere greater than here!

08-15-2018

Was this helpful?
Good afternoon,

We are very happy to have provided you with such a positive experience! We value the opportunity to have you call Venue Spring Plaza your home! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! 281.353.5000 or via email [email protected]

08-22-2018

Certified Resident

I feel the pool needs some heavy duty cleaning.

08-01-2018

Was this helpful?
Good morning! Thank you for taking the time to provide your feedback! We would love the opportunity to speak with you in order to clarify and address your concerns directly! Please feel free to contact the office directly at 281-353-5000 or [email protected] Thank you!

-Your Team at Venue Spring Plaza

08-08-2018

Certified Resident

Management team candi and William are very caring and understanding.. They put forth every effort to make sure you are comfortable and satisfied with your apartment living ..

07-11-2018

Was this helpful?
We sincerely appreciate you taking the time to share your experience! It is our privilege to have the opportunity to help prospects and residents transition into their new homes. Please do not hesitate to contact the office if there is anything we may further assist you with at 281-353-5000.

Candi C., Community Manager

07-20-2018

Amenities

Apartment Features

Air Conditioning
Alarm
Balcony
Cable Ready
Ceiling Fan(s)
Dishwasher
Elevator
Garden Tub
Hardwood Flooring
Island Kitchens
Microwave
New/Renovated Interior
Oversized Closets
Smoke Free
Stainless Steel Appliances
Washer & Dryer In Unit
Garbage Disposal
Patio
Refrigerator

Special Features

Disability Access
Pets

Community Features

Accepts Credit Card Payments
Accepts Electronic Payments
Business Center
Clubhouse
Emergency Maintenance
Extra Storage
Fitness Center
Gated Access
Swimming Pool
Conference Room
Controlled Access
Media Center
On Site Maintenance
On Site Management
Recreation Room
Pet Friendly

Additional Features

Walk-in Shower with Rainfall Showerhead*
Gourmet Kitchens with Stainless Steel Appliances
Granite Countertops
Undermount Sinks with Gooseneck Faucets
Designer Tile Backsplash
Nine-foot Ceilings
Wood- style Flooring in Select Homes
Washer & Dryer Included In Home
Additional Storage
Smoke Free Community
Outdoor Kitchen with Gas Grill
Billiards and Gaming Room
Gourmet Coffee Bar
Pet Spa
Resident Theatre Room
Business Center
On-site Maintenance

Property Details

The Venue Spring Plaza

Welcome to The Venue Apartments! We offer brand new one, two, and three bedroom apartment homes fused with modern sophistication and high-speed convenience. Our community offers quick access to Grand Parkway and Interstate 45, as well as close proximity to several desirable locations such as Topgolf, CHI St. Luke?s, The Woodlands Waterway, The Woodlands Mall, Wet?n?Wild SplashTown, and The Cynthia Woods Mitchell Pavilion. Our luxury community provides high-end living nestled perfectly in the ideal location. We are proud to be near Lone Star University. The Venue Apartments is a special retreat for you to call home! Select a floorplan to take a walkthrough video tour now, or contact our leasing staff today to set up an appointment for a personal tour of your new home!

Schools

Northgate Crossing Elementary School

23437 Northgate Crossing Blvd
Grades PK-5 | Public
View Properties This School Serves
7/10

Twin Creeks Middle School

27100 Cypresswood Dr
Grades 6-8 | Public
View Properties This School Serves
6/10

Spring High School

19428 I-45 N
Grades 9-12 | Public
View Properties This School Serves
3/10

Spring Baptist Early Learning Center

1027 Spring Cypress Rd
Grades PK-6 | Private
View Properties This School Serves
No Rating

Langtry Preparatory Academy

200 Noble St 5
Grades n/a | Private
View Properties This School Serves
No Rating
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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Information is copyrighted and school data provided by GreatSchools.org. Information is deemed reliable but not guaranteed. Schools listed above are based on distance from the selected location and are just a sampling of the schools in the area. To find a particular school district, and how it relates to a specific apartment, please contact the apartment manager.

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