So I just read another comment from the management office that the life expectancy of carpet is 5 years. However after living there for almost 4 years on move out I was charged $480 for carpet replacement when the only area that had a stain/problem was the living area. I used to love staying there and I moved from one apartment to the next during my 5 year stay in the Havens. After management changed it all went downhill from there. All the lease representatives I had for years left. I could barely get responses from the housing office when emailing them. I have emailed and asked several times what were my charges after I received a refund check for $7. It doesnt make sense that as residents we pour 10s of thousands of dollars into these apartments and on move out they try and stick you with a big bill for carpet that has to be replaced anyways!
We need a carpet replacement in the apartment. I already told Laura sooo many times but nobody cares. More than 3 years with same carpet, I think its time for a new one. When residents move they replace the carpet no matter how long they stay so whoever comes after get a new carpet, so why dont show up the same respect for the ones that stay longer?
Shortly after moving into this community, I regretted signing a one year lease. Absolutely none of the community rules are enforced. Dogs poop everywhere and it is not cleaned up and there does not seem to be any policy in place to make owners responsible. The pool is supposed to close at 10, but people who dont even live there, hop the fence and party all night long leaving their mess to be cleaned up in the morning. People speed through the parking lot and nearly hit us several times when we were walking to our car. There is a lot of noise from 151. My neighbors car was broken into twice in one week. As soon as my lease was up, I got out, and they kept all of my security deposit for bogus reasons (who charges over $150 for cleaning carpet in 2 bedrooms?) but it was worth it just to get out of there. There are so many other new communities in that area that are a better choice. Dont be fooled by what you see when you visit the leasing office. Its all a show to get you to sign a lease, but once you do, youll see why this should only be your home once you have exhausted all other options.
AMAZING and very relaxing!
Its a great community and the staff is very helpful.
The Haven at Westover Hills offers individually priced apartment homes based on your needs and their current availability. This allows you the freedom to customize your lease terms to best accommodate your budget and lifestyle. This beautiful apartment community is quietly tucked into the hill country of the Westover Hills area of San Antonio. We have 1-, 2-, and 3-bedroom apartments equipped with stainless finish appliances, granite counter tops, and garden soaking tubs. We also offer a number of community features including a Free Access Wi-Fi Area, Car Care Center, Dog Park, Relaxing Pool plus so much more. In addition, you can take advantage of our planned community events, which include a variety of social, educational, fitness and cultural activities. We are located just off of Highway 151 (Sea World) exit and 5 miles from Toyota, and in close proximity to Lackland, Chase, Wells Fargo, The Hartford, Capital Group, and Santa Rosa Medical.
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