They maintenance NEEDS SOME SERIOUS HELP FOR IMPROVEMENT. I put in a work order for my A/C not cooling & toilet running was never given the sheet of work completed done & filled out by maintenance. The maintenance man checked my A/C and said that he would be back and he NEVER RETURNED. He still needed to work on my toilet, and never came back. SO NOW I HAVE TO PUT IN ANOTHER work order and I can't seem to find their portal in order to do so.
So far so good, they quickly responded, and were very polite when they showed me a unit.
The leasing agent was very sweet and helpful. The community and the apartments themselves are very outdated. Reminds me of my first college apartment.
Slum lords! My a/c has been out over and over all summer they keep telling me theyve fixed it and all they do is a patch job. When I went to speak to the property manager he told me that they knew there was a malfunction and all they were going to do is replace the Freon. I told him that this is not the first time and that the apartment gets up to 90 degrees, he didnt care and told me to just put in another work order. When I first moved in it was infested with roaches that were left from the people before, and the manager then told me I should be used to it.
Horrible Horrible Horrible.
Maintenance was horrible in that everything in the apartment infrastructure (espacially plumbing) was outdated - Management was absolutely horrible at allocating work orders and things took weeks to get fixed, to include AC, dishwasher (which broke three times and somehow connected to our garbage disposal - nasty).
Also, after leaving for over a year due to a PCS (military) move, my credit score dropped nearly 30 points because of an erroneous write-off balance the apartment complex claimed I owed and never did. They waited a year, never once tried to contact me, then sent me to collections for a false balance I never had...
Buyer (renter) beware.
Nestled within 100 year-old oak trees Silver Oaks offers a cozy setting and quiet surroundings for your one or two bedroom apartment home. Silver Oaks is located on the Via bus route and is minutes from Loop 410, Loop 1604, and Hwy 151. We offer many amenities and convenient access to major and local businesses.We welcome the opportunity to take you on a personal tour of our beautiful community. Our on-site management will meet your needs in a friendly and efficient manner. We cannot wait for you to make Silver Oaks your new home!
6-Month, 12-Month, 18-Month
Our lease terms are: 6 months, 12 months, 18 months (Please note that lease terms may vary, are subject to change without notice, and are based on availability. Inquire with property staff for complete details).
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