It's an ok place to live. I've seen a decline over the past year or so, but it's still better than other complexes I've checked out in this price point. No complaints.
A lot of recent exterior upgrades.
The sound isolation is terrible!!! You can hear every step of your neighbor. I can sleep only with earplugs(but not always). Before moving in I was told that it's very silent there and they would resolve all the problems related to this matter. That's NOT true. We complained about this problem for 1 month but no results. NOBODY can resolve your problem. Told me to wait until the neighbor moved out. I wouldn't have moved here if I had known about it. No private life here. I don't recommend Monterra apartment complex for quiet and peaceful living.
Poor poor poor. The area manager is the only one who can get things done. I can call her and feel valued. If I walk into the office I'' m lucky if someone acknowledges my presence. The first lease I had I was very well taken care of. The new monterra team is not helpful whatsoever.
My husband and I needed to find a cheaper apartment from our last, and we were scared we wouldn't find anything as comfortable. But Monterra is comfortable and the price isn't too bad! I feel right at home in our apartment and there are no real issues with it either. My main issue is the small wasp problem that seems to be growing around our area, but hopefully the office staff will take care of it soon. Only been here for less the a month, so take my review as you see fit.
Monterra is a the perfect place to call home, moments from USAA, UTSA, Valero, Fort Sam, Lackland and the medical center. At Monterra our one, two and three bedrooms have the best to offer including designer kitchens featuring granite counters and tile backsplash. Monterra is sure to have the something to fit your uniquie lifestyle, while providing you with easy access to I-10, Loop 1604, and downtown San Antonio.
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