They have moved me into a unit with an uncontrolled bug problem. They have been unable to resolve this ongoing roach/waterbug infestation in the kitchen and bedroom (attached pictures). They have sprayed my apartment on five different occasions. Each time, they tell tenants that they cannot do anything further until ten days have passed. After ten days on every spraying occasion, I have still found bugs throughout my apartment. I continue to send them pictures after each spraying until they spray again. This cyclical process has been going nowhere for two months now and they have refused to relocate me into another unit.
RODENTS!! DO NOT FIX REPAIRS
I moved in in December with no problems but in February we realized we had rodents in our apartment there are two holes that they are coming from reported to office in February pest control was called out but holes still were not repaired reported holes again still werent fixed left in March returned home on 4-24-18 and rat droppings on counter top, underneath dining room table and they put a hole in the back of my sofa went into office and reported it pest control came in on 4-25-18 put a glue trap under stove but no repairs were done on the holes. The holes have still not been repaired as of 5-4-18 and when you speak with Management no one keeps their word will not pay another dime here. Do Not Move Here!!
Had to click a star they deserve 0
THE LODGE ON PERRIN CREEK...EXPECT TO BE IMPRESSED. Exciting new changes have been made inside and out which makes the Lodge on Perrin Creek a dynamic community. Enjoy living on an expanse of 18 wooded acres. You can experience the freedom of the vast open range while still in close proximity to Fort Sam Houston, Randolph AFB, The Forum and North Star Mall. Come home to the Lodge on Perrin Creek today and discover how relaxing and enjoyable life can be.
Variable, 6-Month, 13-Month