Colonial Village at Sierra Vista apartments are Round Rock's best value in apartment living. Our one, two, and three bedroom floor plans boast excellent interior finishes and details including picture windows, gourmet kitchens, custom cabinetry and much more. You'll enjoy amenities such as a resort-style sparkling pool, state-of-the-art fitness center, and charcoal barbeques strategically placed throughout the community for easy access and entertaining. Save money as each of our apartment homes includes full size washer and dryer! Colonial Village at Sierra Vista is tailored for easy access to IH-35, Dell, Sears, Samsung, Round Rock schools, prime shopping, and just minutes from exciting Downtown Austin. Enjoy coming home to Colonial Village at Sierra Vista!
1- Please replace the refrigerator in my apartment. Since day one, this has been my primary complaint. It makes a very loud noise. This is very uncomfortable. This prevent us from sleeping or resting.
I complained about this the first month and was told they are aware of this and that everyone else has the same refrigerator and they cannot replace only one.
2- When a package is left by UPS to the apartment office, if no one come to pick it up, the staff will just continue waiting. I had one package waiting there for more than 3 months. No one there never bother calling me to let me know I have a package waiting. They should realize that sometime FedEx or UPS forget to leave a note informing us that we have a package. They have our phone number. We are just a phone call or email away. I verbally made this suggestion and apparently no one listened, because I went through this experience many times.
When I moved into my apartment in July I told them about the dishwasher door being broken and the in my guest bathroom the paint is coming off the inside of the tub. I was told they were going to order me a new door for my dishwasher and for my bath tub I have to leave for two days and take my pets becuase of the stuff that will be painted on the tub. The apartment did not offer to pay to have me out of my apartment for two days with my animals. This problem occured when I moved in and was there less than a few weeks.
I don't think anything can be done about the lack of parking. Its just the way the property is designed. Garages located up front that would ordinarily be parking spaces. Parking at back of property is better.
Parking is very limited. The duster are on the same side have one on the opposite sidr
The entrance and exit gates need to be fixed immediately