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Waters Edge

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5000 Whitestone Lane, Plano, TX 75024

Ratings & Reviews

Review
Waters Edge

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Overall Ratings
(196 Ratings)

99 Reviews for Waters Edge

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I have lived here 7 years. I truly feel like home in my apartment. Everyplace has its pros and cons. The PROS: The office will hold my packages when I"m out of town or not left at the front door for my husband to see if no ones home. I feel safe here. That's a big thing for me because I have lived in nice areas that were definitely not safe. The staff really cares about my needs and safety. I recently had an unfortunate situation recently and ended up needing to stay in the hotel across the street. I was of course reimbursed. CONS not all 4 gates open. Some are just exit gates and that's really annoying. I also wish we had more walkways in and out of the community. The rent changes every lease term and I can sign for more than 13 months. Like I said Everyplace has its pros and cons, but overall I love it here and it's worth every penny.

08-28-2018

Was this helpful?
We love hearing that our residents are having such a wonderful time in our community that they stay for a while! Thanks for being a loyal resident of our Waters Edge community. We appreciate all of the kinds words about our community, we truly appreciate it. Our team does hear your concerns and we will keep them in mind going forward.

09-05-2018

Certified Resident

Nice views. Quiet. Good location. Nice staff.

08-07-2018

Was this helpful?
Thank you very much for rating Waters Edge five stars. We're thrilled you've been happy with your experience and if you ever have any additional feedback, questions, or concerns, please let us know!

08-08-2018

Certified Resident

My husband and I enjoy our apartment very much. We have some really good neighbors. The people in the office are very friendly and try to be helpful. The maintenance staff are pleasant but there are not enough of them to keep up with the needs of this large a complex, in our opinion. There has been a lot of turnover in office staff in the five years since we have been here. Love the surrounding grounds of the apartment. Think the deposit stations for "pet deposits" need to be better maintained.

08-07-2018

Was this helpful?
Aw, thanks for this review! It's wonderful to hear you've been enjoying your stay overall here at Waters Edge. We appreciate your feedback about the pet deposit stations and if there's anything else we can do to help make your experience even better, feel free to reach out to our team in the office. Thanks again!

08-08-2018

Certified Resident

After two years of absolutely loving our third-story apartment and enjoying the awesome view, my wife and I have lost our balcony, as it is engulfed in a curry odor five times a week. It is as if the new tenants below us (who are nice people, from what I can tell) appear to be running an Indian restaurant out of their apartment and thus must air it out each time meals are cooked. This odor has been so strong at times that it burns my eyes and throat. And the inside of our apartment is definitely not sealed either, as this odor seeps through our Kitchen, Laundry Room and both Bathrooms, so we have to use extra electricity to exhaust it out of these areas. Holiday weekends this year have been ruined because of this. I politely asked one of the teenagers working in the office how long these tenants have until their lease runs out, but was told that she won't provide that information to me. She then smugly told me that she would happily help us relocate to another apartment. US, not the new tenants. In over two years here, there have been a few bumps along the way, which are common while living in an apartment community, however considering the view and location, it was awesome. Now, whether inside or outside our apartment, it's disgusting, with no end in sight.

08-02-2018

James S.

Was this helpful?
Hello there! Thank you for sharing this concern! Our team does apologize for the inconveniences you have experienced with your neighbors, but we would be more than happy to speak with you about this directly. We completely understand your frustration and we look forward to speaking with you and finding a solution to improve your time here, thank you!

08-09-2018

Certified Resident

I've filed a work order to get my AC fixed about 6 times now and it's still broken. The blame it on the vaulted ceiling and just tell me they can't fix it. This went on for months before they recommended to clean the ducts. I want to move to a first floor apartment without vaulted ceiling if that is the cause of the problem. They can't get a transfer fee waived, the apartment downstairs is available and will be ready in the 1st of August but I'd still have to wait 30 days (the heat of the summer) I've been extremely polite but this is not the way residents should be treated, My living room gets to 85 degrees in the daytime, it definitely doesn't feel like home.

07-31-2018

Brittany B.

Was this helpful?
Thanks for sharing these concerns! We do understand your frustrations regarding your air conditioner, but we would appreciate your patience as we work to find a solution to ensure your comfort here. Please feel free to reach out to our office if you have any additional concerns, thank you!

08-09-2018

Amenities

Apartment Features

Air Conditioning
Alarm
Balcony
Cable Ready
Ceiling Fan(s)
Dishwasher
Fireplace
Garden Tub
Gas Range
Internet Included
Microwave
New/Renovated Interior
Oversized Closets
Stainless Steel Appliances
Vaulted Ceilings
View
Washer & Dryer Connections
Housekeeping Available
Deck
Garbage Disposal
Patio
Refrigerator

Special Features

Disability Access
Pets
Short Term Available
Corporate Billing Available

Community Features

Accepts Credit Card Payments
Accepts Electronic Payments
Business Center
Clubhouse
Covered Parking
Emergency Maintenance
Extra Storage
Fitness Center
Garage
Gated Access
Green Community
High Speed Internet Access
Individual Leases
Laundry Facility
Pet Park
Public Transportation
Swimming Pool
Trail, Bike, Hike, Jog
Wireless Internet Access
Conference Room
Carport
Controlled Access
Media Center
On Site Maintenance
On Site Management
On Site Patrol
Recreation Room
Pet Friendly

Additional Features

Stainless Steel Appliance Package*
Faux Wood 2" Blinds*
Granite Countertops*
New Cabinetry*
Modern Lighting
Modernistic Fixtures*
Resort Style Aquatics Center
Business Center
Lavish Clubhouse
Upscale Dog Park
40 Acres Bordering White Rock Creek
Controlled Access Gates
Community Events
Coffee Bar
Recycle Center
Mail and Vending Station with Covered Parking
Clothes Care Facility
Barbecue Grill
Athletic Club with 25-Meter Lap Pool
Dry Sauna, Steam Room and More
Full Sized Wash/Dryer Connections
1 and 2 Bedroom Suites
Ceiling Fan*
Microwave
Double Wall Construction Between Homes
Energy Efficient Appliance Packages
Gas Heating System
Private Balcony/Patios
Double Oven/Cook Top*
Dishwasher and Disposals
Professionally Decorated Interiors
Oversized Closets*
Detached Garages and Carports*
Large Private Patios Overlooking White Rock Creek*
Gas Fireplace*
Gas Stoves and Water Heaters
Wooded Creek and Greenbelt Views*
Optional Alarm Systems*
Cable Ready
*In Select Homes
Plank Flooring*

Property Details

Waters Edge

The quality of construction at Waters Edge is unmistakable in each one of our spacious homes. Our masterful attention to detail is reflected throughout our community from our gourmet kitchens, to attached garages with individual driveways, and private entries.

Our expansive one and two bedroom suites and elaborate amenities provide an opportunity for you to comfortably relax at home, grill up a gourmet spread by our resort-style pool, or undertake an invigorating workout in our state-of-the-art fitness center.

Schools

Haun Elementary School

4500 Quincy Ln
Grades K-5 | Public
View Properties This School Serves
8/10

Plano West Senior High School

5601 W Parker Rd
Grades 11-12 | Public
View Properties This School Serves
7/10

Renner Middle School

5701 W Parker Rd
Grades 6-8 | Public
View Properties This School Serves
7/10

Shepton High School

5505 W Plano Pkwy
Grades 9-10 | Public
View Properties This School Serves
6/10

Yorktown Education

5228 Tennyson Pkwy
Grades K-12 | Private
View Properties This School Serves
No Rating

St Timothy Christian Academy

4550 Legacy Dr
Grades K-7 | Private
View Properties This School Serves
No Rating
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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