Apartment Guide

Cross Creek

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7401 Alma Drive, Plano, TX 75025

Ratings & Reviews

Cross Creek

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Overall Ratings
(76 Ratings)

26 Reviews for Cross Creek

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Certified Resident

Improved maintenance since last few months.


Abdul V.

Was this helpful?
This is great to hear, we appreciate your positive feedback! We are always aiming to go above and beyond when it comes to providing you with exceptional service so if there is anything you need feel free to give us a call.


Certified Resident

Microwave has not been fixed for the past 6months or more. A lot of things are wrong with the apartment but they're not fixed still


Jean E.

Was this helpful?
We are sorry to learn that you are still experiencing issues in your home. It is our goal to address maintenance concerns in a timely manner and we are sorry that this has not been the case. If you ever need to check on the status of your repair, you are welcome to give us a call or touch base with a member of our team in the office.


Certified Resident

Overall okay experience. Needs a lot of updating on the older models, especially for the amount of renting you're paying. Paint was cheap and stained easily, bathroom was old and worn down, the back splash wasn't finished and they didn't make sure the kitchen was very clean before I moved in.


Was this helpful?
First impressions are important and we are sorry that we fell short of your expectations. We are always open to suggestions on future improvements so if you would like to discuss these items further, you are always welcome to come by our office.


Certified Resident

Response time is great! Upgrades are very old.


Was this helpful?
Thank you so much for taking a moment to share your feedback and leave us a stellar rating! It's good to know you've been satisfied with the expediency of our service, and we look forward to continuing to "wow" you with all the work our team does for the community! While we appreciate the positive 4-star rating, we're always looking to go above and beyond, so please let us know how we can earn that fifth star from you going forward!


Certified Resident

I lived here good over 2 years
Starting was excellent in everything
Until management is changed and things started to go from bad to worse
Work orders are not respected they're taken and thrown in the trash. To get one silly thing fixed requires to go to office 5 times and big for it. Doesn't look like they play as a team and no organization everything is randomly handeled. People can hold still nice smiley face in office but takes forever to get the job done. I really am considering moving out because the rent is way too high for this apartment size in the third floor and sure that when my lease expires in December will go even higher in addition to poor management
I recommended this apartment facility to 2 people in the past when I came to live here immediately after my divorce, I had a lot of positive things to say back then only now things has changed great deal. I miss the old management and I miss the good maintenance provided back then. Hope things turn around and become not just good but super good for those who can't afford to move out. I got couple people I care to see them happy still can't afford to move out.


Layla E.

Was this helpful?
It's always difficult to hear that we have failed to maintain your quality of living. Your comments and requests are very important to us and we assure you that we intend to fulfill service requests as soon as possible and we are sorry that this does not align with what you have experienced. We would hate for you to leave our community with such a poor perception, in the future, if you have an immediate concern please don't hesitate to come and speak with us in-person.



Apartment Features

Air Conditioning
Cable Ready
Ceiling Fan(s)
Oversized Closets
Vaulted Ceilings
Washer & Dryer Connections
Garbage Disposal

Special Features


Community Features

Business Center
Covered Parking
Emergency Maintenance
Extra Storage
Fitness Center
High Speed Internet Access
Individual Leases
Public Transportation
Swimming Pool
Trail, Bike, Hike, Jog
Wireless Internet Access
On Site Maintenance
On Site Management
On Site Patrol
Pet Friendly

Additional Features

Full-size Washer and Dryer Connections Available
Cozy wood burning fireplaces.
Fun, Fresh 24 Hour Fitness Center
Black on Black Appliances*
Faux Wood Plank Flooring*
Hard working management team here for you!
On Call Maintenance Team Always Ready
Kitchen pantries roomy enough for all your snacks!
We love big dogs and fat cats!
Large Fresh Air Patio in every home!
Roommate Friendly Floorplans Available!
Over-sized closets and extra outside rooms!
Escape the heat and get into a cool pool!
Moments from the Allen Outlet Mall
Easy Access to Hoblitzelle Park Trail

Property Details

Cross Creek

Cross Creek is a peaceful community surrounded by a wooded creek in a quiet and charming residential area. We are now showcasing beautiful, newly renovated apartment homes with interiors inspired by the modern lifestyle you expect in your home. Imagine coming home to the space you need, featuring stunning cherry cabinets, black on black appliances, exquisite faux wood flooring, two-inch faux wood blinds, brushed nickel hardware and so much more! Come join us at Cross Creek for unsurpassed quality.


Plano Senior High School

2200 Independence Pkwy
Grades 11-12 | Public
View Properties This School Serves

Hendrick Middle School

7400 Red River Dr
Grades 6-8 | Public
View Properties This School Serves

Clark High School

523 W Spring Creek Pkwy
Grades 9-10 | Public
View Properties This School Serves

Rasor Elementary School

945 Hedgcoxe Rd
Grades K-5 | Public
View Properties This School Serves

Iacc Academy

6520 Custer Rd
View Properties This School Serves
No Rating

Primrose School Of West Allen

106 Tatum Dr
View Properties This School Serves
No Rating
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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