Ratings & Reviews

Review Avalon at Chase Oaks!

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Overall Ratings
(82 Ratings)

57 Reviews for Avalon at Chase Oaks

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This is the worst apartment complex I have ever lived at. I've been here 3 years, and each year the rent goes up an average of $100/month. So a $300/month since we first moved here. The hot water went out, we didn't have hot water for days. And this happened multiple times. To top it off, I have a perfectly good vehicle sitting outside my apartment, however I rarely drive it, they decided to tow it without any notification. Instead of trying to solve the issue, they decided to dig in their heels and said there's nothing they could do. Terrible management, facilities are not maintained, maintenance is slow to non-existent. Nothing but bad things to say about this place. VERY DISAPPOINTED AND FRUSTRATED!!!


Was this helpful?
It is unfortunate that you have formed a negative opinion of our community. Our prices are a result of research of the area market. While we understand the frustrations that increases cause, we stand by our pricing that reflects our area, community amenities, and our beautiful homes. Access Gates are mechanical so there are malfunctions on occasion, but we have repairs completed quickly. If you have questions about our parking policies, please contact the Property Manager directly. Thank you.


Certified Resident

Everybody is really good from the manager to the maintenance people (who are always very responsive in taking care of things that come up) The friendliness of the employees makes Avalon at Chase Oaks an enjoyable place to live. I MOVED OUT ONCE AND CAME BACK BECAUSE IT'S A GOOD PLACE TO LIVE.


Paul R.

Was this helpful?
It is always nice to hear from a happy resident, as it gives us satisfaction in knowing that our work is appreciated. We work hard to foster a comfortable and convenient environment in our community and our positive relationships with residents play an important role in maintaining it. Our team is happy to hear that we have left a good enough impression that you have made the decision to return as a resident. Welcome back!


Certified Resident

There should be more communications from the leasing office to tenants. Tenants shouldn't feel offended, or defeated when trying to communicate their concerns to the leasing office. Leasing office should be really follow through when notices are put out. Ex: ppl coming out to check foundation...they never showed. Tenants should have easy access to filters. Maintenance request shouldn't take no more than 3 days to complete.


Was this helpful?
It worries us to hear that your communications with our team have been less than satisfactory. We aim to bring respect and friendliness into every interaction, and it seems we have fallen short in our interactions with you. We are also troubled to learn of your difficulties in getting work orders fulfilled and would like the opportunity to speak with you about them directly in our office so we can improve your impression of us.


Certified Resident

I'm living here from 2015 and initially satisfied with cleanness and the ability to handle service requests in faster. Later everything got away, hot water issues, not maintaining premises clean and even service requests as well have to call many times.


Was this helpful?
It disappoints us to hear that a longtime resident has experienced such inconvenience in our community. We clean our property regularly but also rely on resident participation in picking up after themselves. If you are noticing problem areas within the community, we hope you will call us so we can have someone take a look. We are troubled to learn that you have had difficulties getting work orders fulfilled and would like to alleviate your concerns by speaking with your directly in our office.


Certified Resident

It has changed A LOT since the apartment complex changed owners. When it was a Berkshire property, it was EXCELLENT! It had a family feel. We knew all of the associates in the office as well as the maintenance staff. It was like they enjoyed what they did. Now it feels more like just earning my paycheck , plus I had MANY issues in the beginning when they switched over. Without proper communication, my rent was raised without my knowledge. Rent is TOO dang much!


Was this helpful?
All feedback we receive about our community is valuable and despite your somewhat negative experience, we appreciate your feedback. The prices in our community are consistent with the market and we are happy to discuss pricing concerns. We understand that changes in management can frustrate residents, and our team has done its best to make the transition as smooth as possible. We regret that you have had a less than positive experience and we would like to address your concerns offline.



Apartment Features

  • Air Conditioning
  • Alarm
  • Balcony
  • Cable Ready
  • Ceiling Fan(s)
  • Dishwasher
  • Fireplace
  • Hardwood Flooring
  • Microwave
  • New/Renovated Interior
  • Oversized Closets
  • Vaulted Ceilings
  • View
  • Washer & Dryer Connections
  • Garbage Disposal
  • Patio
  • Refrigerator

Special Features

  • Disability Access
  • Pets

Community Features

  • Accepts Credit Card Payments
  • Accepts Electronic Payments
  • Covered Parking
  • Emergency Maintenance
  • Extra Storage
  • Fitness Center
  • Garage
  • Gated Access
  • Hot Tub
  • Pet Park
  • Playground
  • Swimming Pool
  • Carport
  • Controlled Access
  • Door Attendant
  • On Site Maintenance
  • On Site Management
  • On Site Patrol
  • Pet Friendly

Additional Features

  • Newly Renovated Pools
  • Newly Renovated Fitness Centers
  • Mosaic Back Splashes in Kitchens
  • Dark Cabinets in All Units
  • All Black Appliances
  • Newly Renovated Hot Tub
  • 2 Inch Wood Panel Blinds
  • High Ceilings
  • Icemaker
  • Stove
  • Assigned Parking
  • Carpeting
  • Crown Molding
  • Parcel Pending Package Lockers
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Property Details

Avalon at Chase Oaks - Plano

Avalon at Chase Oaks

Avalon at Chase Oaks offers you a comfortable & convenient suburban lifestyle. Whether you are lounging at our pool, meeting new friends or relaxing on your patio - you are sure to experience total relaxation. From thoughtfully designed interiors, loaded with features - you will fall in love. Experience our meticulously maintained grounds, newly updated interiors, cover parking or detached garages, golf course & wooded views. All in a convenient location & close to major freeways. Come experience the difference. We make Life Simple!


Rating default

Plano Senior High School

2200 Independence Pkwy, Plano, TX 75075
Rating 8

Hendrick Middle School

7400 Red River Dr, Plano, TX 75025
Rating 8

Rasor Elementary School

945 Hedgcoxe Rd, Plano, TX 75025
Rating 5

Clark High School

523 W Spring Creek Pkwy, Plano, TX 75023
Rating default

Spring Creek Academy

6000 Custer Rd Bldg 5, Plano, TX 75023
K, 3-12
Rating default

Great Lakes Academy

6000 Custer Rd Bldg 7, Plano, TX 75023
Special Education
Rating 1

Evolution Academy Charter School

1101 South Sherman, Richardson, TX 75081
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