This Complex Does Not Even Deserve 1 Star. A few of the staff is extremely rude. Trash is supposed to be placed in the trash can provided but instead trash is placed in trash bags outside doors drawing animals and bugs. The hallways are disgusting and stained with food that has leaked from the bags. Trash is always left in the breeze ways. They charge for packages even though the lose most of the packages they've excepted for you. They come in your apartment at lease 5 times a year for different off the wall inspections. Please don't let something break in your apartment. They are in no hurry to get it fixed. There are cars and motorcycles that have been parked in parking spaces and haven't been moved in months. The gates are always broken and left open. This list is endless!! PLEASE STAY FAR AWAY FROM THE VILLAS AT SHADOW CREEK.
Lots of roaches
I enjoyed my time at The Villas. They were always accommodating and available at all times. You wont be disappointed choosing this your home!!
If you are thinking about Villas "PLEASE READ THIS". Our family lived in this community for almost 3 years. I moved in when Mark was Manager, very decent guy and the management treated each resident as family, it was in 2014. After that there have been different management 2-3 times. OK, now Let us talk about Management responding to issues:
1.You talk to them, first of all they don't make you feel good about it. Their tone especially the Manager's, while talking to you is as rude as if you are committing a crime telling them about it.
2. They make a note, generate a ticket which will be taken care of within max 3 days depending on the severity and how much they can postpone you and how much do you follow up with them.
3. The Club House on Phase 1 has been closed for closed for as long as i can remember. They do keep the swimming pool open but using other amenities, nope (ironically when you hear their voice message, they say "enjoy gourmet coffee bar, lounge area, blah blah) . Every time we called them that when will the club house open, they will say - someone broke something so we have closed it for other residents until further notice. Thats not fair. Put cameras if you want to find that person. Why other residents have to pay the price of someone else's mistake. The club house is still closed (Also, they don't tell this to NEW RESIDENTS).
4. After Harvey, they had to pickup the mulch from the first floor, i understand. They had a huge truck trailer in front of a building and dump everything in it. It got filled up and stayed there for MONTHSS. Not just few days, pick up and put it again.. No.. It stayed there for months. People started putting trash in it. Think about the regular disposable trash from 10-20 houses in front of your house which wasn't picked up for monthsssss.
5.The Gate Guest Code issue is my favorite one because every time I hear different story from everyone in the staff. I have been there for 3 years and asked them, never been taken care of
I lived in this complex since March 2015 and have moved out. I experienced the same issues that other reviewers stated - roaches, lack of properly completing maintenance issues, noisy neighbors, etc. The most crucial issue was during/after Hurricane Harvey. The roof in the entry way was leaking along with the windows. Water was coming down the wall and inside of the walls. I know there was water inside of the walls because you could see it seeping through the walls. One of the overhead beams cracked with the water coming through. After a day, mold began to be visible. I sent in a maintenance notification about it stating that I had a health issue and was concerned. That was late August. In early October, nothing had been done. I had experienced problems health wise because of the air quality in the apartment. No communication by the office. Nothing. I contacted the management office to no avail on Oct 5. The manager came to see the apartment on Oct 13 and the contractor said they would paint. I heard her tell him that they needed to take out the sheetrock and treat the mold. She was standing in front on me, but based on what happened I feel she was only saying that for my benefit. The contractors came in on Oct 17 and painted over everything. Not a good thing when you are dealing with mold. I moved out and I pray for the next person they rent the apartment to. Ironically, the person who had the apartment before me also left a review of the issues they experienced while living there.
The tenants pay a lot for this property and deserve better.
The Villas at Shadow Creek offers luxury living in Pearland, Texas with furnished and non-furnished apartments that reflect quality craftsmanship and attention to detail. Our community's location provides close proximity to downtown Houston while allowing you a retreat at your new home tucked away from the hustle and bustle. The Villas at Shadow Creek offers easy access to Highway 288, Beltway 8 and is near many prime shopping, entertainment and dining venues.
Contact us today to schedule your appointment or to learn more about our furnished and non-furnished apartments!
Our lease terms are: 3 months, 4 months, 5 months, 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months, 13 months (Please note that lease terms may vary, are subject to change without notice, and are based on availability. Inquire with property staff for complete details).
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